Quality Improvement Health Management

Location:

Maseru, Lesotho

Posted:

August 10, 2023

Contact this candidate

Resume:

MPHO DIMENE

Maseru *** H: +266******** C: +266******** adyiy5@r.postjobfree.com WWW: Bold Profile

Professional Summary

Dedicated Public Health practitioner with expertise in many areas including offering technical support, supervision, and mentorship to district health management teams, civil society organizations, and health facilities. Skilled at troubleshooting problems and building successful solutions. Have the technical ability at applying quality improvement methodologies to resolve program gaps. Currently doing a Master of Public health in epidemiology through distance learning. Lean six Sigma certified and looking forward to advance to black belt. A dependable employee who is willing to expand skills and contribute expertise to add value to any opportunity that can be afforded.

Skills

Microsoft Office and DHIS2

Communication (written and verbal)

Ability to foster and maintain relationships with key stakeholders.

Collaborative Partnerships

Green Belt Lean Six Sigma (Hold certificate)

Application of Continuous Improvement Methodologies

Strategic Thinking and Planning

Minitab working skill.

Flexibility to modify action plans in response to new information or new circumstances.

Data Analysis

Managing Program Activities

Implementation of FMEA

Social Marketing

Work History

PROGRAM OFFICER, 11/2020 - 09/2022

MASERU

Supported development and implementation of innovative social mobilization and demand creation interventions for increased identification, mobilization, and reach of Key populations in 3 districts.

Engaged with key stakeholders to develop and implement strategy for mentorship and capacity development of CBO/CSO in community mobilization, advocacy, gender programming, service delivery, and organizational development.

Provided technical guidance and oversight for provision of HIV prevention, HIV testing, and care and support services at program sites.

Developed SOPS and Job AIDS for Civil society organizations to guide lay workers on delivery of HIV prevention and linkage services.

Provided Technical support to 4 Civil society organizations (CSOs) to Strengthening of referrals and linkages to care activities for Key populations across whole continuum of care, from HIV testing to enrolment and retention in HIV care; and,

Supported DHIS2 tracker development, training, and dissemination through provision of HIV prevention technical expertise.

Provided technical assistance on timely troubleshooting and resolution of program-related challenges and bottlenecks to ensure active implementation of planned activities and achievement of program results and targets.

Provided technical capacity building and supervision to local implementing partners, which included Documentation and dissemination of program results and lessons learned to inform evidence-based decision making.

Participated in Pact Lesotho's sub-granting and sub-contracting management processes and ensured compliance with project implementation based on sub-award contract.

Overseeing and ensuring that project implementation is compliant with ministry of health and donor (USAID) standards.

Participated in Ministry of Health Technical Working group for PrEP and Key Population programming.

PROGRAM PERFORMANCE, IMPROVEMENT OFFICER, 02/2016 - 11/2020

ELIZABETH GLASER, PEDIATRIC AIDS FOUNDATION

Supported district health management team and health facilities to maintain quality improvement programs for improving quality-of-service delivery of PMTCT and TB/HIV care and treatment provided by health care staff.

Supported development of district quality improvement plans and QI projects according to district needs.

Worked with district's health management teams, and health facility staff to facilitate formulation of functional quality Improvement teams which have ongoing scheduled meetings and QI projects.

Acted as coach in establishing QI projects, providing technical guidance and feedback.

Provided mentorship, training, and guidance to District Health Management Team and Health facilities staff on applying quality improvement methodologies.

Carried out regular performance reviews at hospitals and health clinics level, monitored and analyzed QI and program data for data feedback and informed decision-making.

Planned and Facilitated district and onsite HIV-TB trainings in collaboration with District Health Management Team for Health Facilities

Used critical thinking to break down problems, evaluate solutions and make decisions.

Worked as direct supervisor of 12 HIV clinical Nurse.

Coordinated SIMS activities at district level, that included site readiness preparation, SIMS remedial action plan writing, rescoring and reporting.

Monitored monthly performance in collaboration with SI&E team to provide timely feedback to support program performance follow-up and evidence-based decision-making.

MNCH//HIV/TB NURSE 10/2011 - 01/2016

ELIZABETH GLASER PEDIATRIC AIDS FOUNDATION

Managed, monitored, and consulted more than 50 ART patients per day.

Worked closely with other clinic staff to develop appropriate referrals and linkages for HIV-infected patient.

Initiated all HIV-infected patients diagnosed at facility and at community outreaches on ART as per national care and treatment guidelines.

Monitored and managed patients with HIV advanced disease according to Lesotho National ART guideline

Ensured TB screening for all clients including those on ART.

Screened HIV-infected women for cervical cancer,

Ensured proper record keeping and timely report submission, assisted in providing basic IEC material and conducted health education talks and counseling for TB and HIV/AIDS clients in health facility.

Supported testing of TB-infected clients with HIV and subsequently enrollment to ART individuals who test HIV positive.

Ensured PLHIV eligible for IPT is timely initiated on TB Preventative Therapy (TPT) and pyridoxine in MCH and ART corners.

Assisted SI&E officer in collection of routine program data

Worked with other health care workers to strengthen patient tracking, community, and facility referral feedback

Ran and enrolled HIV-positive children, HIV exposed and HIV-negative children who are malnourished into nutrition corners for rehabilitation and malnutrition prevention

In collaboration with district nutritionist to develop curriculum for nutrition corner and meal guide for mothers enrolled into nutrition corner

Developed strong communication and organizational skills through working on group projects.

Education

Post Graduate Diploma: Public Health Research - Public Health, 05/2018

James Lind Institute

Bachelor of Science: General Nursing and Midwifery - Nursing, 06/2010

National University of Lesotho - Maseru

Certifications

Lean Six Sigma Green Belt

Foundation of Quality Improvement

Digital Marketing

Failure Modes and Effect Analysis