Customer Service Assistant Manager
Resume:
Tracion Griffith
Seasoned leasing agent with an outstanding knowledge of customer service and fair housing laws. Looking to bring further success to a property through a strong skill set and a proactive demeanor. Offering email & phone etiquette, as well as supreme determination.
Lawrenceville, GA 30043
*************@*****.***
EXPERIENCE
Lawrenceville Pest Control, Atlanta, GA — Technician
Feb 2022 - Present
●Kept accurate records of residential sprays
●Displayed diligence in finding the root of the pest issue
●Worked with office staff to provide best possible service to residents
CFRES, Atlanta, GA — Leasing Agent/Assistant Manager
February 2018 - October 2021
●Made sure rental payments were posted on time.
●Kept track of delinquent residents and updated accounts.
●Helped residents to get rental assistance for delinquent accounts.
●Managed and delegated the leasing team in the office.
●Assisted the property manager in effective duties on the property.
QuikTrip, Georgia — Relief Assistant Manager
Feb 2015 - Feb 2018
●Completed all cleaning, stocking, and organizing tasks in the assigned sales area.
● Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
●Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
●Shared best practices for sales and customer service with other team members
●Recommended merchandise to customers based on their needs and preferences.
●Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
EDUCATION
Georgia Gwinnett College, Lawrenceville, GA — Business
MONTH 2013 - MONTH 2018
Collins Hill High School, Suwanee, GA — Diploma
MONTH 2009 - MONTH 2013
SKILLS
Determination
Customer service
Eager to learn
AWARDS
Employee of the month
QuikTrip Hero
Promotion List - QT
Promotion from leasing to Assistant Community Manager
LANGUAGES
Proficient in English, Intermediate in Spanish
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