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Customer Service Project Supervisor

Location:
Fresno, CA, 93721
Salary:
Open
Posted:
July 26, 2023

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Resume:

JOHN R. YANEZ

**** *. ******** ***. ******, CA***06

(559) 939- 2878

adyixc@r.postjobfree.com

APPLICABLE SKILLS:

● 6+ years in Production ● Excellent Customer Service

● 3+ Inventory Control Experience ● Effective Communication, Written and Verbal

● Attention to Detail ● Familiar with most Warehouse Equipment

● Ability to work in fast paced Environment ● Problem Solver and Excellent De-escalation skills

● 6+ Years Supervisor Experience ● Quick Learner and Team Leader

EDUCATION:

HS Diploma Received, Washington Union High School, Fresno, CA

WORK EXPERIENCE:

Cutter Packer, Foster Farms, Fresno, CA 06/2009-02/2016

Inspected stock for bones, sinews, and fatty tissue.

Weighed and cut meat to meet the client's specifications.

Wrapped and packaged meat products according to company guidelines.

Loaded and unloaded distribution and/or delivery trucks.

Worked with the storage management department to ensure that all products are stored properly.

Yard Foreman, National Construction Rentals, Fresno, CA 05/2007-07/2008

Unloaded or overseen the unloading and storage of incoming merchandise. Ensured that the merchandise received matched orders.

Provided customer service for retail, contractor, or professional builder customers and provided conflict resolution when needed.

Evaluated returned merchandise for proper disposition (resale, salvage, etc.).

Directed and trains personnel in assigned work areas which may include, Warehouse Workers, Forklift Operators, etc.

Supervisor, Prince Telecom, Fresno, CA 12/2000,2/2007

Supervised 14-20 technicians within the company.

Interviewed, hired, and trained incoming individuals within the company.

Performed quality control inspection within the department or service areas and corrected issues and complaints.

Identified problem areas in the department and communicated problems and possible solutions to the Project Manager.

Established, implemented, and maintained operating standards and procedures for project reporting and documentations.

REFERENCES: Upon Request



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