William R. Murray

adyivk@r.postjobfree.com

Phone: 501-***-****

OBJECTIVE: Seeking a position as a Cyber Security Supervisor or Manager SUMMARY OF QUALIFICATIONS

• Active DoD Top Secret Security Clearance with Special Compartmented Information Access (conducted in 2014); includes a CI polygraph (conducted in March 2009).

• Over 36 years of managerial experience (retired military) in the field of information technology (IT) and cybersecurity, consisting of tactical AM and FM radio installation and operations, teletype messaging, internet, digital, cabling, audio visual communications, and Security Operations Center (SOC) operations; RF cabling experience with a training certification in nuclear, biological and chemical (NBC) warfare; as the senior enlisted manager, managed communication operations at the Army Watch Operations Center located at the Pentagon from April 2006 – February 2009; managed and led two Army IT (tactical) voice & data communication companies totaling 179 and 100 employees during times of war and peace. PROFESSIONAL HISTORY

• (Mar 2014 – Present) Assistant Senior Duty Officer (ASDO) with DHS/CISA Assists with the coordination of the US Government’s Department and Agency level incident management activities within the Executive Branch; oversees internal operations, communications, information technology, security awareness and resources to ensure operational readiness. Coordinates critical issues of national importance affecting Homeland Security and serves as assistant to the principal Action Officer for Cybersecurity & Infrastructure Security Agency

(CISA). Oversee analysis reporting of SIGINT collection from various government agency based systems where confidential targets are ultimately taken down. Coordinate daily statuses to the CISA Director regarding remote collections, ensuring continuous operations and dataflow. Maintain continuous hourly interfaces with local customer and extended consumers via an array of communication means. Additionally, conducts daily mission coordination briefings throughout shift; identify time sensitive data; provide tipping; prioritize collection; maintain situation awareness; produce continuity log; and perform the daily collection management cycle. Assist with managing CISA daily operations. Coordinate the US Government’s Department and Agency level incident management activities within the Executive Branch. Effectively oversees internal operations, communications, information technology, policy, staff training, security awareness and resources in order to ensure operational readiness. Coordinates critical issues of national importance affecting homeland security and serves as the principle Action Officer for the National Cybersecurity Communications Integration Center (NCCIC).

(Oct 2012 – Mar 2014) Technical Writer (Cyber security) with DHS/NCCIC/US-CERT

• Responsibilities entailed processing critical cyber report findings and promptly submitting them to appropriate sections and or executives; reviewed and edited all major documents to be published or circulated in any capacity. Skills are highly depended upon in the daily rigors of a highly technical industry which demands flawless and timely written communications.

• (Oct 2010 – Oct 2012) Incident Handler (Cyber security) with DHS/NCCIC/US-CERT

A 24/7 operations; screen all cyber related incidents concerning computer operations from all major organizations around the world (to include all the major government agencies), while ensuring there are no malware related violations, unauthorized usages, malicious codes, scans, probes, attempted access, and PII protections. Identified, triaged, and analyzed anomalous cyber activity to rapidly develop and disseminate mitigation strategies and managing risk. The primary focus was to collaborate with partners and constituents on an operational level to create shared situational awareness and correlate incidents across designated mission space.

• (Feb 2009 – Oct 2012) Datacenter Technical Supervisor, Ashburn, VA Supervised/managed a 24/7 operations of a large scale datacenter which included multiple advanced communication systems and devices; supervised 10 shift workers and trained all new employees on systems such as What’s Up Gold

(WUG), Remedy 7.5 ticketing system (tier 1.5), Oracle Grid software, & VM

(Virtual Machine) Ware. Other assigned duties included Watch Officer (WO) and Assistant Procurement Manager; worked on a daily basis with the installation and monitoring of windows 2003 & Google servers, some experience with DNS & DHCP, KG-175s, BXRs, chassis, storage drives, power supply units, Sun systems, Nexus systems, cryptic equipment, CRAC units, servers, network, database, windows, and UNIX (red hat) technicians; all in the daily assault of ticket resolution.

• (Apr 2006 – Jan 2009) Communications & Security Manager, Pentagon, Arlington, VA

Extremely experienced in managing the development of highly complex tactical and strategic systems/program design, integration, and support operations; has vast experience as an Army Communications Chief (several times) and was the Sergeant to the CIO’s Office which worked closely with the Army G6. Also was assigned as a senior communications manager in the Army Watch Office section at the Pentagon (2006-2009) working with the COOP office next door in coordinating training scenarios for various organizations around the DC area to help ensure a high state of readiness in case of a catastrophic event. Demonstrated superior social skills; interfaces with all ages and foster relationships extending beyond ethnic backgrounds; highly adept at defining customer requirements and meeting their needs effectively.

• (Aug 2004 - Mar 2006) Communications Chief, Camp Robinson, AR Served as a supervisor in a tactical cable and wire network company; heavily relied upon to advise the Commander on the installation and maintenance of various types of cable ranging from fiber optic to Ethernet. Ensured all employees were well versed on new technologies, as they became available. Planned, coordinated, and supervised 61 soldiers in laying and installing cable for communications systems which provided voice and data communications around the world; supported 200 plus soldiers while unit was deployed.

• (Oct 2000 – Jun 2003) Signal Network Company First Sergeant, Ft. Gordon, GA

Served as the Senior Enlisted Advisor in two tactical communication companies, which were responsible for providing both voice and data communications support throughout the world. Successfully deployed and installed reliable voice and data communications in a combat zone with minimal outages. Other key notes of emphasis are:

• Led two voice & data communications companies of 179 and 100 employees respectively

• Assessed and advised network engineers on how to properly employ communications equipment in

one of the most volatile areas in Iraq

• Successfully managed the installation and the maintenance of the SIPRNET as well as Line of

Sight and Satellite Communications under harsh conditions while deployed to Iraq

• (Oct 1999 – Oct 2000) Senior Operations Manager (S- 3 Sergeant Major)/Communications Training Manager, Ft. Gordon, GA Served as the Nodal Network Systems Planner/Controller for an Echelons- Above-Corps contingency tactical signal battalion consisting 550 soldiers, 150 vehicles, 120 generators, and 80 communications assemblages (voice, data, FMs, and RF cabling) spread over four companies. He held responsibility of all worldwide missions operational planning in support of the Joint Chiefs of Staff Headquarters, Department of the Army, and the Army Signal Command.

• (Jul 1996 – Jan 1999) Tri - Tactical Network Platoon Sergeant, Ft. Clayton, Panama

Provided data and voice tactical network communications in support of US Southern Command, US Army South, and Joint Task Force-Panama; responsible for the supervision of 16 soldiers. Responsible for he installation, operation, and maintenance of one Automatic Message Switch, one Automatic Telephone Switch, one Network Management Center, two PLL shelters, one Maintenance shelter, nine tactical vehicles, and four tactical power generators, with a dollar value exceeding $20 million dollars. TECHNICAL SKILLS

Certification Information Assurance User Awareness (2006); Certified Military Instructor

(2001);

Computer Usage and Windows Applications (1998)

Software MS Project, MS Office, MS Visio, PPT, VM Ware & What’s Up Gold monitoring Systems

Systems Microsoft Windows (All versions 3.0 -2003), MS/DOS Network DNS, TCP/IP, SNMP, SMTP,

Hardware Cisco Routers, Cisco Switches, Firewalls, Dell Servers, Net Apps Systems EDUCATION

Enrolled at Colorado Theological Seminary (pursing Doctoral in Biblical Studies) MBA with a concentration in Management Information Systems (MIS), Park University; maintained a 3.833 GPA (2012)

BS, Social Psychology, Park University (2005); Magna cum Laude BS, General Studies, Excelsior College (2004); Cum Laude AS, General Studies, Central Texas College (1998)

TRAINING (military)

Sergeants Major Academy graduate (USASMA; Class #54) First Sergeant’s Course

Advance Noncommissioned Officer Course (ANCOC)

Basic Noncommissioned Officer Course (BNCOC)

Voice & Data Network Communications (Radios & Mobile Subscriber Equipment) Recruiting and Retention Course

Nuclear, Biological, and Chemical certification

Primary Leadership Development Course (PLDC)

Radio Teletype Operator Course