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Administrative Assistant Customer Service

Location:
Rockwood, TN
Posted:
July 26, 2023

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Resume:

Courtney Street

Production Associate

Rockwood, TN 37854

adyiv5@r.postjobfree.com

+1-423-***-****

To obtain a challenging position requiring superior problem-solving skills and a reputation for resolving problems. Executing daily procedures efficiently and accurately while proving to be a reliable and qualified employee.

Work Experience

Commissary Assistant Manager

The H. T. Hackney Co - Lenoir City, TN

January 2022 to Present

Forklift operator

Organize daily responsibilities for production numbers for the day Assign employees to stations in order to best complete production Create SOR’s for job tasks

Order stock and keep accurate counts for inventory Enter production numbers on spreadsheet to maintain accurate records Ensure daily production is complete and accurate

Coach staff as necessary

Production Worker/General Laborer

RANDSTADT TEMP SERVICE - Johnson City, TN

March 2020 to June 2021

Assigned to HSN - ORDER FULFILLMENT CENTER - Temporary Production job

• Assure accurate order fulfillment

• Prepare orders for shipment

Temporary assignment- job completed jn July 2020 - I am eligible for future job assignments but they currently do not have any job assignments in my area Office Manager

YES Contracting Services LLC - Johnson City, TN

April 2019 to November 2019

Operated office for roofing company

Reconciled accounts

Enter AR files to quick books

Developed new time card management systems through t sheets Production Worker/Assembly

Caco - Johnson City, TN

January 2016 to November 2016

Custom made to length mini blinds

Education

Diploma in Administrative Assistant

Tennessee Technology Center at Elizabethton

2012

High school diploma

Elizabethton High School - Elizabethton, TN

August 1997 to May 1998

Skills

• Payroll (1 year)

• Accounts Payable (2 years)

• Scheduling (6 years)

• Quickbooks (1 year)

• Billing (4 years)

• MS Office (8 years)

• Administrative Assistant (8 years)

• Data Entry (8 years)

• Microsoft Excel (8 years)

• Microsoft Office (8 years)

• Outlook (8 years)

• Receptionist (8 years)

• Word (10+ years)

• Excel (8 years)

• Filing (8 years)

• Marketing (3 years)

• Sales (5 years)

• accounting (8 years)

• Customer Service (8 years)

• Customer Relations (8 years)

• DocuSign

• Market Research

• Office Management

• Personal Assistant Experience

• Salesforce

• Technical Support

• Fabrication

• Accounts Receivable

• Account Management

• Event Planning

• Guest Services

• Bookkeeping

• Project Management

• CRM Software

• Help Desk

• Merchandising

• Roofing

• Microsoft Word

• Desktop Support

• Computer Networking

• Management

• Manufacturing

• Mechanical Knowledge

• Negotiation

• Microsoft Windows

• IT Support

• Troubleshooting

• Active Directory

• Operating Systems

• Remote Access Software

• Caregiving

• Order Fulfillment

• Analysis skills

• Construction

• Leadership

• Assembly (3 years)

• Dispatching

• Microsoft Powerpoint

• iOS

• Forklift (1 year)

Awards

TN Skills USA Winner

March 2014

Prepared Speech

Certified Administrative Professional

April 2013

Certifications and Licenses

Driver's License

Assessments

Administrative Assistant — Highly Proficient

July 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Attention to Detail: Inventory — Highly Proficient July 2019

Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.

Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Work Style: Conscientiousness — Highly Proficient

July 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Highly Proficient

Receptionist — Expert

December 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Expert

Warehouse Associate — Highly Proficient

June 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient

Customer Service — Proficient

July 2020

Identifying and resolving common customer issues

Full results: Proficient

Sales: Influence & Negotiation — Proficient

July 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Front Desk Agent (Hotel) — Proficient

July 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Work Style: Reliability — Completed

June 2020

Tendency to be dependable and come to work

Full results: Completed

Administrative Assistant/Receptionist — Proficient July 2020

Using basic scheduling and organizational skills in an office setting. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I work fast and efficiently. I take initiative and don’t require constant management. Im accurate and heavily relied on in every job setting. Additionally, I am also great with the public and seasoned in customer care and provide quality business relationships with customers. There is no doubt I can and would exceed your expectations.



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