Administrative Assistant Customer Service
Resume:
Courtney Street
Production Associate
Rockwood, TN 37854
************@*****.***
To obtain a challenging position requiring superior problem-solving skills and a reputation for resolving problems. Executing daily procedures efficiently and accurately while proving to be a reliable and qualified employee.
Work Experience
Commissary Assistant Manager
The H. T. Hackney Co - Lenoir City, TN
January 2022 to Present
Forklift operator
Organize daily responsibilities for production numbers for the day Assign employees to stations in order to best complete production Create SOR’s for job tasks
Order stock and keep accurate counts for inventory Enter production numbers on spreadsheet to maintain accurate records Ensure daily production is complete and accurate
Coach staff as necessary
Production Worker/General Laborer
RANDSTADT TEMP SERVICE - Johnson City, TN
March 2020 to June 2021
Assigned to HSN - ORDER FULFILLMENT CENTER - Temporary Production job
• Assure accurate order fulfillment
• Prepare orders for shipment
Temporary assignment- job completed jn July 2020 - I am eligible for future job assignments but they currently do not have any job assignments in my area Office Manager
YES Contracting Services LLC - Johnson City, TN
April 2019 to November 2019
Operated office for roofing company
Reconciled accounts
Enter AR files to quick books
Developed new time card management systems through t sheets Production Worker/Assembly
Caco - Johnson City, TN
January 2016 to November 2016
Custom made to length mini blinds
Education
Diploma in Administrative Assistant
Tennessee Technology Center at Elizabethton
2012
High school diploma
Elizabethton High School - Elizabethton, TN
August 1997 to May 1998
Skills
• Payroll (1 year)
• Accounts Payable (2 years)
• Scheduling (6 years)
• Quickbooks (1 year)
• Billing (4 years)
• MS Office (8 years)
• Administrative Assistant (8 years)
• Data Entry (8 years)
• Microsoft Excel (8 years)
• Microsoft Office (8 years)
• Outlook (8 years)
• Receptionist (8 years)
• Word (10+ years)
• Excel (8 years)
• Filing (8 years)
• Marketing (3 years)
• Sales (5 years)
• accounting (8 years)
• Customer Service (8 years)
• Customer Relations (8 years)
• DocuSign
• Market Research
• Office Management
• Personal Assistant Experience
• Salesforce
• Technical Support
• Fabrication
• Accounts Receivable
• Account Management
• Event Planning
• Guest Services
• Bookkeeping
• Project Management
• CRM Software
• Help Desk
• Merchandising
• Roofing
• Microsoft Word
• Desktop Support
• Computer Networking
• Management
• Manufacturing
• Mechanical Knowledge
• Negotiation
• Microsoft Windows
• IT Support
• Troubleshooting
• Active Directory
• Operating Systems
• Remote Access Software
• Caregiving
• Order Fulfillment
• Analysis skills
• Construction
• Leadership
• Assembly (3 years)
• Dispatching
• Microsoft Powerpoint
• iOS
• Forklift (1 year)
Awards
TN Skills USA Winner
March 2014
Prepared Speech
Certified Administrative Professional
April 2013
Certifications and Licenses
Driver's License
Assessments
Administrative Assistant — Highly Proficient
July 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Attention to Detail: Inventory — Highly Proficient July 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
July 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Work Style: Conscientiousness — Highly Proficient
July 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Receptionist — Expert
December 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Expert
Warehouse Associate — Highly Proficient
June 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Customer Service — Proficient
July 2020
Identifying and resolving common customer issues
Full results: Proficient
Sales: Influence & Negotiation — Proficient
July 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Front Desk Agent (Hotel) — Proficient
July 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Work Style: Reliability — Completed
June 2020
Tendency to be dependable and come to work
Full results: Completed
Administrative Assistant/Receptionist — Proficient July 2020
Using basic scheduling and organizational skills in an office setting. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I work fast and efficiently. I take initiative and don’t require constant management. Im accurate and heavily relied on in every job setting. Additionally, I am also great with the public and seasoned in customer care and provide quality business relationships with customers. There is no doubt I can and would exceed your expectations.
Contact this candidate