Georgia Landeros

*** **** ** *****, *** Lacs, North Dakota, 58733, US • 916-***-**** • adyiv4@r.postjobfree.com With Over 15 years experience in a variety of customer service roles. Assisting with Problem solving, providing solutions, at a win win situation, is what I enjoy.

15 years plus Customer service

Problem resolution specialist

Fast learner

Adaptable to change

Proficient in Microsoft Word, excel

Active listener

Repore builder

High School - 1992

Sierra Nueva High School - Carmichael, California

Professional references provided upon request

General Cleaner - September, 2022 to Present

Hire quest - Minot, Nd

Toilets, sinks, showers, kitchen surfaces, and other high-traffic home fixtures were all sanitized.

Worked in corporate office buildings with other cleaners to complete large jobs.

Housekeeper - September, 2020 to December, 2021

Self employed - Granby, CO

Cleaning vacation rentals at the highest standards, sanitizing, laundry, following strict guidelines due to Interacted with guests in a positive manner, which increased customer retention

Interacted with guests in a positive manner,

Sales Associate - October, 2019 to October, 2020

7-Eleven - Granby, CO

Providing excellent customer service during any and all interactions; Assisting customers with purchases, preparing food, cooking,concerns, complaints, resolution specialist, cashiering, daily deposits, also maintain store to high cleaning standards, stocking, ordering, followed food strict policies, temp taking, food handling procedures,

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

ADDITIONAL INFORMATION

WORK HISTORY

Deli Clerk - June, 2019 to June, 2020

City Market - Granby, CO

Providing outstanding customer service to customers while Assisting with their deli needs, slicing meats, cheeses, preparing orders, cooking, following strict food guidelines, ordering, stocking. markdowns, cashiering, cleaning to highest standards,

Customer Service Specialist - April, 2015 to March, 2018 Aerotek Staffing Agency - Boise, ID

Workimg in temp / contract positions, in a financial call center, wells fargo 'as an online banking rep, assisting consumer with all of their online banking concerns. ADP as a benefit representative. Assisting employees with their benefits enrollment, during open enrollment, or special enrollment,

Customer Service Representative - November, 2013 to March, 2015

Maximus - Boise, ID

Prpoviding excellent customer service while Answering 70 to 100 calls per day in regards to the Affordable Care Act, following strict guidelines, data entry, problem resolution, tech support, providing benefit information,

Customer Service Representative - June, 2008 to August, 2012 Teleperformance - Boise, ID

Answering 80 to 100 calls per day in a fast paced call center related to wireless phone service, account management, billing, account changes, troubleshooting, sales, ordering, problem resolution, tech support, etc

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