Customer Service Call Center
Resume:
Mary Duncan
Spartanburg, SC *****
*********@*****.***
I have excellent typing skills. I have three years of clerical experience and many years of customer service experience. I am work keys certified. I pay attention to detail and listen well to instructions. I am currently studying spanish. I have a business associate degree. Authorized to work in the US for any employer
Work Experience
Event Specialist
Advantage Solutions - Spartanburg, SC
Present
setting up carts an taking down carts, taking inventory, greeting customers Tax Preparer
M&M Tax Service - Spartanburg, SC
January 2019 to February 2019
general office duties, computer data entry
Office Assistant
Chapman Cultural Center - Spartanburg, SC
November 2013 to November 2015
General office duties, entry level excel, word, power point, publisher Call Center Representative
NATURAL LAWN OF AMERICA - Greenville, SC
January 2010 to 2013
Saling lawn care packages
Call Center Representative
Value world thrift store - Greenville, SC
August 2009 to August 2011
Making calls to customers for store donations
Call Center Customer Service Representative
AT&T - Greenville, SC
August 2004 to November 2005
Education
Associate's degree in Business
Virginia College-Birmingham
October 2015 to September 2018
High school diploma or GED
J L Mann Academy
August 1992 to June 1994
Skills
• Event Planning
• Microsoft Publisher
• Tax Experience
• Microsoft Excel
• Time Management
• Marketing
• Clerical Experience
• Events Management
• Sales
• Public Relations
• Event Marketing
• Budgeting
• Computer literacy
• Multi-line phone systems
• Hotel experience
• Front desk
• Customer service
• Multi-line phone systems
• Communication skills
• Microsoft Powerpoint
• Microsoft Word
Certifications and Licenses
Work Keys
Present
I have an associates degree in business adminstration. I am work keys certified .I am currently self- learning Spanish and will take Spanish classes in the future. I have cash handling experience. Assessments
Data Entry: Accuracy — Proficient
October 2020
Entering data quickly and accurately
Full results: Proficient
Creating presentations with Microsoft PowerPoint — Completed March 2021
Knowledge of Microsoft PowerPoint tools and features Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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