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General Manager Customer Accounts

Location:
Florence, SC
Salary:
55,000
Posted:
July 25, 2023

Contact this candidate

Resume:

Jazmine McCall

If you can lean you can clean

Florence, SC 29506

adyisw@r.postjobfree.com

+1-843-***-****

Enthusiastic, dedicated, and service-oriented professional with a diverse range of experience. Seeking full time employment in a company that allows me the ability to utilize my exceptional interpersonal and organization skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

General Manager

Taco Bell - Florence, SC

January 2022 to Present

• Assisted with payroll

• Tracked sales performance

• Managed an operating budget for 35 employees

• Developed strong relations with customers and vendors on behalf of the organization

• Determined staffing and scheduling requirements

• Trained and mentored all staff

• Promoted after 7 1/2 years

• Ensured all staff upheld company standards such as Proper uniform/ punctual time Return Processor

QVC - Florence, SC

March 2021 to Present

• Process and adjust customer accounts for returned materials and completion of paperwork documentation

• Handle, sort and restock products into warehouse

• Credit customer accounts for returned merchandise in accordance with company policies and procedures

• Debit customer accounts and prepare customer notification notices

• Credit customer accounts and inspect returned merchandise Assistant General Manager

TACO BELL - Florence, SC

July 2015 to March 2021

• Solved customer complaints quickly and with a smile

• Provided feedback to Team Members in a positive manner

• Communicated openly and honestly with the Restaurant Management team

• Followed cash, security, inventory and labor policies and procedures.

• Greeted customers and engage them in conversation in order to determine their specific orders.

• Escalated problems and complaints to the restaurant supervisor or manager

• Checked inventory in order to determine stock levels Package Handler

FED EX - Florence, SC

October 2013 to December 2014

• Loaded and unloaded packages from delivery vehicles

• Lifted and moved heavy weights between destinations

• Carried out work in accordance with company policies and guidelines

• Sorted cargo according to instructions provided as required

• Worked quickly and efficiently while adhering to safety standards

• Processed workload with minimal supervision

• Ensured packages are not damaged throughout the process

• Communicated effectively with relevant personnel to carry out tasks Education

GED

Professional Medical Training Center

2013

Skills

• Excellent teamwork skills, including management experience

• Team Leadership

• Exceptional interpersonal and customer service skills

• Clerical Support

• Superior grasp of OSHA regulations and safe handling of dangerous materials

• Food Safety

• Kitchen Management Experience

• Load & Unload

• Packaging

• Restaurant Management

• Warehouse Experience

• Food Preparation

• POS

• Pricing

• Supervising Experience

• Retail Sales

• Merchandising

• Cooking

• Inventory Control

Certifications and Licenses

ServSafe



Contact this candidate