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Customer Service Representative

Location:
Davenport, FL
Posted:
July 25, 2023

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Resume:

Morisset Hippolyte

347-***-****

adyis5@r.postjobfree.com

github.com/MorissetHippolyte

linkedin.com/in/Morisset-Hippolyte

EDUCATION

Bachelor of Science: Information Technology Management Western Governors University,05/2024 Information Technology Course CourseCareers

CERTIFICATIONS

CompTIA A+ (In progress, expected 10/23 [3 months from now]), and Google IT Support Professional Certification (In progress, expected 08/23 [1 month from now]) CourseCareers IT Professional

PROJECTS

Project: Implementing a Help Desk Ticketing System (osTicket) using Azure Virtual Machines Source: github.com/MorissetHippolyte/post-install-config Platforms and Technology Used: Azure Virtual Machines, osTicket, IIS Project: Implementing Active Directory (On-Premises) in Azure Source: github.com/MorissetHippolyte/configure-ad

Platforms and Technology Used: Azure Virtual Machines, Active Directory, PowerShell Project: Exploring Azure and Networking Concepts

Source: github.com/MorissetHippolyte/azure-network-protocols Platforms and Technology Used: Azure Virtual Machines, Network Security Groups, WireShark EXPERIENCE

Company: Combined Insurance 08/2018-01/2020

Title: Customer Service Representative

● Help company boost sales revenue with sales

● Help customers with all insurance needs

● Provide excellent customer service

Company: Command Security Corp. 07/2010-09/2011

Title: Security/ Front Desk

Checking in individuals to the patient they came to see. Greet everyone and give the best customer service possible SKILLS AND TECHNOLOGIES

Microsoft Office Suite, Help Desk, Ticketing System, Azure, Network Security Groups, Firewalls, ACLs (Access Control Lists), Virtual Machines, Virtual Networks, Cloud Computing, Active Directory, File Permissions, Windows 10



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