Document Control Accounts Payable

DEBORAH HANOR

** ***** **. ****, ** ***** 270-***-**** **************@*****.***

Summary

Exceptional communication skills (both verbal and non-verbal).

Proficient in managing multiple projects/customer accounts from a distance and in-person.

Resolute professional who enjoys assisting my team to meet objectives in an effective manner.

Consummate list-maker and task-oriented individual capable of setting priority tasks and lasering in on those while juggling other responsibilities.

Proficient in Microsoft software and other various online platforms.

Consummate collaborator yet exceptional in working alone with little to no direction.

Dedicated to maintaining a professional attitude with all publics (internal and external).

Career Objective

To find a position where I can use my extensive document control/ISO training to flourish while helping my teammates achieve the goals of the organization. To find a home with a group where forward thinking rooted in the past is seen as an asset rather than a detriment to innovation. A place where management is accessible and open to listening to staff and appreciates the talent they have recruited to their team.

2022-Present Quality Control Manager/ISO & Document Control/Scheduling

Pioneer Plastics

Developed and maintained document control processes for efficient management and recording all documentation.

Ensured all projects were registered/maintained in the electronic document control system (IQMS).

Prepared operations books (PLB) for each mold within the organization.

Ensured efficient and effective completion of all audit requirements.

Audited and maintained all controlled documents and forms.

Provided recommendations for business process and internal control improvements (FMEA and CAR).

Ensured compliance with all applicable ISO laws and regulations.

Executed follow-up assessments to ensure effective implementation.

Served as the designated Management Representative and liaison to 3rd party auditors.

Managed the day-to-day activities of the Quality Control Team

Lead Daily Meetings in the absence of Management.

Presented Reviews on Quality Concerns in Weekly Production Meetings.

2020-2022 Document Control/Alloy Calculation

AMG North America

Archiving/Scanning/Printing hard copy and electronic (internal and external) communication.

Ensuring all management system (QMS) documentation is the current version and easily accessible.

Preparing meeting minutes for daily stand-up meetings with management.

Maintained a safe and secure working environment withing document control.

Liaised with Project Management team, clients and subcontractors to effectively resolve problems and issues relating to documentation.

Calculated the amount of metal and other components used in the alloying process to ensure products met governmental and customer specifications.

Filled in for the shipping clerk when she was out to get trucks on the road to locations across the world.

2020-2022 Document Control/Payroll

General Insulation

Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards.

Paying employees correctly and on time.

Counseling any employees struggling in their roles.

Answering correspondence from customers and clients and directing them to relevant staff.

Interviewing and training new employees and organizing their employment paperwork, including background checks, I9 status, and insurance.

Reporting office progress to management and collaborating with them to improve office operations and procedures.

Maintained all records of work done at different power plants in the company’s customer base.

2018-2020 Accounts Receivable

5-Star Electric

Managing accounts payable using accounting software and other programs.

Overseeing accounts payable for separate electrical agencies (Kenergy, Duke, KU etc.).

Analyzing workflow processes in the electrical industry for my main accounts.

Ensuring my team were on the ground with appropriate locates, maps and equipment necessary to meet the goals for my key customers.

Establishing and maintaining relationships with new and existing electrical entities.

Ensuring weekly pole work was entered in various unique databases based on the customers’ tracking software.

Communicating daily with my foremen to make sure they were on task to meet scheduled deadlines and trouble-shooting needs as necessary.

Course Development Experience

Developing Courses in the Field of Communication (Speech, Interpersonal and Intercultural) for various university/college organizations for delivery to an online student body. Managing the development process beginning with the conception from management for course development through locating course materials then writing tasks, lectures and assessments that can be tracked to the desired level of outcomes. Finally, taking the pilot version and teaching it to a class (or several) to make revisions and changes before final release for faculty to facilitate. In many cases, such as Kaplan with Basic Public Speaking and Virginia College Online, I developed the concept and had full control as a SME (Subject Matter Expert) answering the leadership of the university. My experience developing courses harkens back to having students submit speeches on VHS tapes through current technologies such as YouTube.

New Charter University- History of Film

Virginia College Online- Facilitating an online classroom- Instructor Training

Kaplan University- Intercultural Communications

Gender Communication

Interpersonal Communication

Basic Public Speaking

Teaching Experience

2007-2012 Virginia College Online

• Communications courses

• Teacher Development courses

2004-2010 Kaplan University

• Composition 1 & 2

• Academic Strategies

• Intercultural Communications

• Interpersonal Communications

• Conflict in Communication

• Public Speaking

2004-1998 ITT Technical Institute

• Student Success

• English 1 & 2

• Public Speaking

• Resume and Interview Skills

• Interpersonal Communication

EDUCATION

1996-1997 Murray State University MS Mass Communications

Dissertation: “CENTCOM Communication Content Analysis during the Vietnam and Persian Gulf War”

Graduated Summa cum Laude

1995-1996 Murray State University MS Public Relations/Marketing & Management

Thesis: Scared to Death: Content Analysis of Horror Films of the 1980s

Graduated: Magna cum Laude

1992-1995 University of Kentucky (Henderson) AA Newspaper & Media Studies

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