TEQUIA JONES

Citrus Heights, CA *****

916-***-**** - adyiqz@r.postjobfree.com

PROFESSIONAL SUMMARY

Compassionate Caregiver assists elderly or disabled clients and patients from hospices or recovery centers. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS

Microsoft Office

Good Listening Skills

Call Controlling

Documentation

Medication Assistance

Medical Distribution

Diet and Nutrition

First Aid and Safety

Patient Care

Medical Terminology

Spreadsheet Tracking

Progress Documentation

Behavioral Management

Daily Logs

Medication Reminders

Cook Healthy Meals

Emergency Situations

Ability to Lift

Sanitizing Surfaces

Personal Care Assistance

WORK HISTORY

02/2023 to Current Telephone Customer Service Representative Department Of Social Services – Sacramento, CA

Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Adhered to strict HIPAA guidelines to protect patient privacy. Completed patient referrals to other medical specialists. Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

04/2022 to 01/2023 Claims Representative

Unemployment Insurance – Sacramento, CA

Processed and recorded new policies and claims.

Maintained accurate and up-to-date records of claim information for future reference.

Worked productively in fast-moving work environment to process large volumes of claims.

Modified, updated and processed existing policies. Followed up with customers on unresolved issues.

Maintained confidentiality of patient finances, records, and health statuses. Communicated effectively with staff members of operations, finance and clinical departments.

Assured timely verification of insurance benefits prior to patient procedures or appointments.

02/2021 to 04/2022 Direct Support Professional

Mentor Network – Sacramento, CA

Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Maintained clean, safe, and well-organized patient environment. Administered medication as directed by physician.

Led patient or group recreational activities for enhanced patient outcomes. Replaced bandages, dressings and binders to care for wounds and encourage healing.

Educated clients and family members on relevant topics to support independent living.

Monitored clients' overall health and well-being and noted significant changes. Provided compassionate and patient-focused care to cultivate well-being. Assisted with daily living activities, running errands, and household chores. Assisted clients with daily living needs to maintain self-esteem and general wellness.

Work with individuals with Behavior's

Mdminister Medication

02/2019 to 12/2020 Caregiver

Citrus Heights Terrace – Sacramento, CA

Laundered items, changed sheets and made bed to keep patients' bedroom clean. Maintained strong connections within caregiver community to gain continuous knowledge.

Provided safe mobility support to help patients move around personal and public spaces.

Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Assisted disabled clients to support independence and well-being. Guided patients to restroom to support bladder and bowel relief requirements. Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Recorded status and duties completed in logbooks for management. Offered companionship and kindness to elderly patients. Completed regular check-ins and progress report for each client. 01/2015 to 08/2018 Caregiver

Summerset Senior Living – Sacramento, CA

Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Worked with Individuals with Dementia

Assist with feeding and preparing meals

Clean individuals rooms and laundry and bathing

EDUCATION

05/2013 High School Diploma

Options For Youth - Carmichael, CA

CERTIFICATIONS

First Aid/CPR Certified

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