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Customer Service Call Center

Location:
Phoenix, AZ
Salary:
17
Posted:
July 25, 2023

Contact this candidate

Resume:

Alissa Espinoza

Phoenix, AZ *****

adyiqd@r.postjobfree.com

+1-445-***-****

To attain a position which will allow me to further use my skills and acquire new abilities. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist

NON-EMERGENCY MEDICAL TRANSPORTATION - Phoenix, AZ January 2022 to August 2022

• Greeting all guest/visitors

• Handing incoming and outgoing correspondence

• Maintain job applications

• Taking and ensuring messages are passed to the appropriate staff member in time.

• Check visitors in and direct or escort them to specific destinations

• Copy, file and maintain paper or electronic documents and records Medical Insurance Specialist

REMX Staffing Agency - Phoenix, AZ

December 2020 to June 2021

• Reviewing patients medication applications

• Getting them a quote for a lower price for medications

• Transferring over medications to pharmacy to have them mail order Customer Service Representative

ERUS ENERGY - Phoenix, AZ

March 2020 to October 2020

Reaching out to homeowner who are interested in getting solar panels for home Setting appointments

Settlement Administrator

TransPerfect - Tempe, AZ

May 2019 to October 2019

Receiving Inbound Calls

Handling Claims

Answering Questions About Settlements

Call Center Representative

LogistiCare - Phoenix, AZ

April 2018 to February 2019

Scheduling Reservations,Cancelling Reservations, Getting ETA’s, Follow Up With Medical Insurance, Medical Insurance Qualification.

Retail Associate

Goodwill Industries

September 2017 to February 2018

Cashier

● Cleaning store

● Inventory/ Stocking

● Cash handling

Education

High School Diploma

South Mountain High School - Phoenix, AZ

2016

Skills

• Call Center

• Customer Service

• CSR

• Cleaning Experience

• Organizational Skills

• Cash Handling

• Medical Scheduling

• Insurance Verification

Additional Information

• Time management

• Dependability

• Importance of customer service and integrity

• Team player, social, artistic, organized, detailed oriented



Contact this candidate