Alissa Espinoza
Phoenix, AZ *****
adyiqd@r.postjobfree.com
To attain a position which will allow me to further use my skills and acquire new abilities. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
NON-EMERGENCY MEDICAL TRANSPORTATION - Phoenix, AZ January 2022 to August 2022
• Greeting all guest/visitors
• Handing incoming and outgoing correspondence
• Maintain job applications
• Taking and ensuring messages are passed to the appropriate staff member in time.
• Check visitors in and direct or escort them to specific destinations
• Copy, file and maintain paper or electronic documents and records Medical Insurance Specialist
REMX Staffing Agency - Phoenix, AZ
December 2020 to June 2021
• Reviewing patients medication applications
• Getting them a quote for a lower price for medications
• Transferring over medications to pharmacy to have them mail order Customer Service Representative
ERUS ENERGY - Phoenix, AZ
March 2020 to October 2020
Reaching out to homeowner who are interested in getting solar panels for home Setting appointments
Settlement Administrator
TransPerfect - Tempe, AZ
May 2019 to October 2019
Receiving Inbound Calls
Handling Claims
Answering Questions About Settlements
Call Center Representative
LogistiCare - Phoenix, AZ
April 2018 to February 2019
Scheduling Reservations,Cancelling Reservations, Getting ETA’s, Follow Up With Medical Insurance, Medical Insurance Qualification.
Retail Associate
Goodwill Industries
September 2017 to February 2018
Cashier
● Cleaning store
● Inventory/ Stocking
● Cash handling
Education
High School Diploma
South Mountain High School - Phoenix, AZ
2016
Skills
• Call Center
• Customer Service
• CSR
• Cleaning Experience
• Organizational Skills
• Cash Handling
• Medical Scheduling
• Insurance Verification
Additional Information
• Time management
• Dependability
• Importance of customer service and integrity
• Team player, social, artistic, organized, detailed oriented