403-***-****

adyipu@r.postjobfree.com

I currently have 3 years as an Administrative Assistant in an Elementary school and 19 years of work experience as Assistant Office Manager at a Denture Clinic and I am responsible for: trying to keep the Office running smoothly, attending to patient’s needs and concerns, monthly and fiscal reports, processing accounts payable and receivable. I am the first point of contact for the patients. Over the years, I have taken initiative and been innovative in improving office and administrative procedures. This has helped me achieve:

• Commitment of the Vision and Values- to provide executive administrative skills.

• Service Attitude/ Customer Focus & Diversity- to be enthusiastic, optimistic, positive, intuitive and having pride in; administrative duties, public and team members.

• Leadership- ability to assess workload, review priorities through communication with team members, and ability to designate and carry out duties.

• Communication- excellent interpersonal, communication and organizational skills.

• Self-Management- dependable, accurate and self-motivated to accomplish daily work routines. Welcome new challenges. Trying to stay current on: regulations, education, computer programs.

• Teamwork- confident to work independently and in a team environment with excellent communication skills.

• Flexibility/Managing Change- accustomed to a fast-pasted environment, problem solving, creativity, flexibility, critical thinking, technical, assessment and analysis.

• Safety- of confidential and privileged information I am looking for a change in direction to my career with new challenges. June 2016, I received a Diploma as a Human Resources Assistant. I had taken an Online College Course- Center for Distance Education-Nova Scotia. It was a 70 week program-1448 hours (52 weeks Office Administration and 18 weeks Human Resources). I completed it two weeks ahead and made the President’s List- 92% average and no module under 85 %( The course is broken down under in my resume under Education). I worked 40 H.P.W. and studied 30 + H.P.W. Thank you for reviewing my resume. I look forward to elaborating on how my specific skills and abilities will benefit your organization.

Sincerely,

Cathy Kortt

Employment / Experience:

Administrative Assistant at the Children of St. Martha School 2019- present

Operate School Information System platform:

• PowerSchool administration

• Data entry for all new students

• Timetables for students and staff(not creating)

• Printing or ensuring report cards are complete

• Work within Provincial access to School Information PASI;

• Manage School/Division accounting system;

• Anything KEV and money related included sending out invoices

• Maintain leave management system;

• Additions, changes and provide support for staff;

• Update employee schedules;

• Pull data to support parents, Government and educational; partners;

• Prepare report, correspondence, letters as directed by principal;

• Staff, and provide coverage when necessary.

• Provide administrative support to specific programs

• Count report to CEC (Central Office)

• Bus transportation and bus passes

• May coordinate substitutes for teachers and support staff

• Check Atrieve (Leave management system) on Fridays Hosack Denture Clinic Ltd.

1998-2019

Assistant Office Manager for the past 19 years in a fast paced Denture Clinic with Administrative, Accounting and Computer skills:

• Overseeing daily schedules

• Able to change Office quickly when procedures change

• Greeting patients and collecting their information

• Setting up Treatment Plans and discussing it with them

• Coordinating with other Dental Offices on various stages of procedures

• Booking and confirming appointments (in person or via phone)

• Addressing patients’ concerns and complaints

• Charting

• Billing / Pre-Authorizations for various Insurance Companies(mail & electronic)

• Daily cash flow / reconciliation

• Bank deposits

• Accounts Payable / Receivable

• Financial Statement Preparations

• Help with input in advertising; coordinate with Dental Office (Dr. Murray’s) on evening Implant seminars for patient who may be interested, for the past 10+ years, I have been a part of going to the LSCO (Lethbridge Seniors Citizens Organization) at their annual Wellness Show to help inform people about the business.

• Booking courses and keeping track of regulated hours per year for education

(Denturist)

• Various computer skills ( DOS, Windows2007, AccPac Plus, QuickBooks 2008, Denture Pac, Maxi Dent, 2016- DOM-(Denturist Office Manager-Software), Windows 10 Image Center Hair Salon 1997-1998

Hairstylist/ Office Manager

• Hairstylist

• Scheduling appointments myself and co-workers

• Daily cash flow

• Inventory

Anna’s Janitorial Service/ Domestic Engineer (being a Mom) 1990-1998

• Cleaning Offices, Lunchroom, and bathrooms

Guys and Gal’s Hair Salon 1988-1989

Co-Owner/ Hair stylist

• Scheduling clients for myself and co-workers

• Inventory

• Payable/ Receivable

• Marketing/ Budgeting

Education

• Graduated- June 21, 2016, Human Resources Assistant Program. It was Center for Distance Education-Online College Courses, Nova Scotia It was a 70 week program-1448 hours (52 weeks Office Administration and 18 weeks Human Resources). I completed it two weeks ahead and made the President’s List- 92% average and no module under 85%).

Modules that are in the course I had completed:

• Computer Concepts & Basic Communications (60hours)

• Window 8 (40 hours)

• Discovering the Internet (40 hours)

• Microsoft Word Introductions 2010 (60hours)

• Microsoft Excel 2010 for HRA (36 hours)

• Power Point 2010 for HRA (36 hours)

• Business English & Communication (126 hours)

• Quick Filing (18 Hours)

• Administrative Procedures (108 hours)

• Leadership (36 hours)

• Organizational Behaviors (108 hours)

• Labor Relations (108 hours)

• Career Skill (36 hours)

• Occupational Health & Safety (72 Hours)

• Human Resources Management (126 Hours) (prepare for National (CHRP) designation(RPCs)

• Manual Accounting (108 hours)

• Keyboarding (120 hours, ongoing through the course)

• Sage 50 Premium Accounting (162 hours)

Education (continued)

• January 15, 2016- (DOM Denturist- Denturist Office Manager)

• Nov 2008- QuickBooks 2008 basic

• Nov. 2008-Nobel Institute “Core Communication Skills”- Nobel Bio care

• Apr. 1998- Dental Reception Workshop

• Aug. 1988- Red Seal, Journeyman as a Beautician

• June 1985- Advanced High School Diploma(Lethbridge) Interest/ Hobbies

I enjoy camping, quadding (ATV.), fishing, hunting(making: sausage, jerky), gardening, photography. My newest interests are; making anniversary, birthday cards with the help of a program called- HP Creations and Fruit Art (swans- apples, flowers-oranges, and cantaloupe). I recently entered in a 2 ND annual recipe contest and I became a semi-finalist. (Contest is through Jenny Craig). I also got 2 of the 3 entries, published in their Jenny Craig Simple Inspirations Recipe Book 2nd Annual 2016 Winning Recipes. We have two grown children that live in Calgary. They both have taken a break from their studies at the University of Calgary. Robert- working with a Company that inspects Natural Gas Pressure Valves (working towards his certification). Melissa- was HR, and is training to be Dock Manager at a Trucking Transport Company (working towards her certification) We also have two cat-girls, Rasta and Holly. Our children thought it was a good idea to get pets when they moved away to University. Thanksgiving (2016), I have taught Holly, and I am still working on Rasta to use a cordless door bell (Pebble Smart- is made for dogs). When she wants to go out and in, Holly will step on the door bell (Rasta just waits for Holly). This has stopped them from scratching on the screen door (just had new doors installed Spring-2016). Guests are quite amazed at Holly and Rasta (working as a team).

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