Project Manager Configuration Management
Resume:
David Buckley
**** ******* *** * Harker Heights, TX 76548
***********@****.***
LinkedIn Profile
Professional Objective
A position, for a person with proven management and instructional experience, with a reputable company that will effectively utilize my acquired experience
to reap the rewards of growth potential.
Qualification Highlights
Areas of Expertise:
Distribution Management
Quality Assurance
Inventory Control Processes
Standards/Procedures Compliance
Continuous Process Improvement
Vendor and Staff Relations
Transportation/Materials Handling
Training and Leadership
Requirements:
Managed definition of required CI Data Attributes for Configuration Management functions (e.g., Patching, Lifecycle Management, Vulnerability Remediation, Drift Management)
Managed definition of Configuration Management target state architecture requirements for inclusion in BRDs
Managed definition configuration management tooling requirements across all Configuration Management functions (e.g., Patching, Lifecycle Management, Vulnerability Remediation and Drift Management)
Inventory:
Managed the inventorying of all existing Systems that contain CI Data
Managed the inventorying and alignment of current tools across the Configuration Management Process
Managed the inventorying of existing Configuration Baselines, tools and processes in use
Rationalization:
Conducted a Tools Rationalization initiative to understand gaps in the current state and select the tools and tool updates necessary to achieve target state
Conducted a CI Data Model Rationalization initiative to understand gaps in the current state and target states
Implementation:
Managed preliminary plans to define and Implement (developed a decision, plan, agreement) and put it into effect for targeted enhancements to existing systems to enable transition to target state
Managed the creation of a plan to enable target state CI Data Model finalization & implementation
Managed the creation of a plan to enable target state Configuration Management Tools finalization and implementation
Technical Documentation:
Managed development of Configuration Management architectures (technology and data) ensuring alignment with organizational architecture
Managed development of Configuration Management target state CI Data Model to align with service asset and configuration management data architecture
Managed development of IT Asset Lifecycle Plan framework for all asset classes to align with service asset and configuration management data architecture
Security:
Managed Threat and Vulnerability Management
Managed Secure Configuration Management
Managed Inventory Management
Managed Logging and Monitoring, Domain Migrations along with Access Management
Managed the creation of documented and published patching standards including cadence, exceptions, risk and mitigations along with managing and establishing process and unique needs/requirements specific to each customer including exception requests
Mergers and Acquisitions:
Managed and monitored the facilitated design, development, and implementation of Mergers and Acquisitions
ADP
Kronos
Payroll
Data Center:
Technical Resource Manager for Data Center moves, consolidations, and migrations across a variety of business sectors
Managed data center relocation projects coordinating movement of hardware and network infrastructure to minimize application down time
Managed the implementation of Enterprise Software to connect the central campus with the offsite data center
Testing:
Managed the configuration and establishment of small ad hoc Windows-based lab testing environments: installing the server infrastructure components as well as the basic network hardware
Managed the upgrade of Performance and Engineering Labs
Contracts:
Managed the coordination of project SOW's, negotiation of project contracts and schedules between company, customers, and worldwide vendors
Migrations:
Managed OS to OS along with mail server migrations including BES servers
Process Improvement:
Managed and created Server Migration and Decommission Processes
Managed the creation and publishing of patching standards
Project Management:
Scrum
Waterfall
Agile
PMBOK
Work Experience
03/2017-Present
Project Manager/Product Owner/Business Consultant - Wells Fargo:
Partnered with the business on the creation of two new system tools to manage baselines and detect drift
Liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems
Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements
Partnered with business groups on requirements analysis
Prepared specifications for BRD's, FSDs and other process documents for system changes
Worked with user groups to identify gaps, resolve questions, assess user needs, and recommend changes
Recommended and initiated systems testing
Acted as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies
Provided direction and guidance to less experienced staff
Supported application lifecycle and software development lifecycle procedures
Demonstrated ability working in a fast-paced, collaborative team environment (SCRUM/Agile/Waterfall/PMBOK)
Demonstrated ability to work with and effectively communicate ideas across business and technical groups
Multi-tasked with ability to prioritize high visibility workloads by demonstrating a strong aptitude for problem-solving
08/2015-03/2017
Senior Project Manager - Wells Fargo/KForce Contract:
Created a standardized set of tools, baselines, processes and governance driving to enablement and implementation across the enterprise
Rationalization of those tools, baselines, processes and governance in collaboration with project teams, stakeholders and regulators
Utilized Scrum sprints, stand-up daily briefings with Product Owners, Audit, Regulators, SME’s, BSC’s, diverse functional organizations and executive leadership resources to ensure successful and timely completion in accordance with user, stakeholder and regulator needs, requirements and to plan next steps
Utilized Scrum to provide more transparency, accountability, accommodate changes with consistent feedback
Document and manage project schedules, timelines, identify and mitigate risks and communicate them with key stakeholders in a timely manner
Inventory of existing systems that contain CI data, attributes, across all configuration management functions including patching, vulnerability, and drift management
Developed configuration management CI data model
Inventory of existing configuration baselines
Defined tooling and baseline configuration management requirements
Manages performance of the project team and provide ongoing training for all team members to increase efficiency and the opportunity for career advancement
Consults with business partners to clarify and define project requirements and business case, including development of a statement of work
Develops and revises project plans and budgets, works with users to understand complex problems and focuses on bringing issues to resolution, escalating as necessary to meet timelines
Creates and delivers presentations to mid-senior level management on project goals and plans, including progress reports
Responsible for sourcing, negotiating and managing outside vendors
Manages a group of projects associated with a specific business function
Performs project risk analysis. Lead project staff, including training and providing input to performance evaluations
Responsible for leading project teams and managing all activities in a project life-cycle (initiation planning, executing/controlling, and closing)
Associated with projects that are across multiple departments within a line of business segment and medium risk, scope and complexity
09/2013-08/2015
Program Manager – Electronic Arts:
Lead all phases of the project development lifecycle
Documented and published patching standards including cadence, exceptions, risk and mitigations
Managed multiple business sectors to establish and maintain patching process and unique needs specific to each customer
Managed Threat and Vulnerability Management, Secure Configuration Management, Inventory Management, Logging and Monitoring, Domain Migrations along with Access Management
Managed Business Operations, Systems Administrators, Network Engineers, Database Analysts along with consistent communication to Service Line Managers and Executive Management
Currently managing a budget of Capex-Opex of one million and have managed higher budgets
Design and document improved business processes and supporting systems to advance business goals and objectives
Manage the development of functional and technical specifications for system enhancements process improvement
Coordinate across departments and work with business units to gather requirements
Analyze requirements to define system solutions
Ensure feasible and cost-effective solutions are implemented
Manage cross functional project teams; assign and prioritize tasks; ensure deadlines are met
Drive resolution of design issues to facilitate development and assure effective project delivery
Manage expectations, challenge requirements and help establish priorities
Manage the technical development activities and development teams
Coordinate test plan creation and testing effort
Identifying training requirements and manage training
Manage the knowledge transfer from project team to support teams and ensure solutions are stable and supportable
Conduct project post-mortem reviews
09/2012-09/2013 Volt - PDS Austin, TX
Program Manager – Dell
Monitor and facilitate design, development, and implementation of Mergers and Acquisitions for Dell
Coordinated logistics timing, vendor collaboration, shipping, receiving, execution and follow up
Develop project timelines from business requirements in concert with business sponsors, multiple overseas countries, United States and individual departments such as Tax, Legal, Compensation & Benefits, Procurement, Payroll, Transfer of Business and multiple country specific project teams
Executed project with a team of 30 associates and subcontractors located in Asia Pacific, Europe, Africa & America regions
Utilized PMI methodologies to ensure all milestones and deliverables were met
Managed upgrade of ADP's Global View product from ECC5 to ECC6 spanning 86 Clients, 1 million employees and 544 Country units
Ensured on-time, on-budget completion by carefully managing stakeholder expectations, scope control and revising project schedule to address competing priorities
Utilized PMI methodologies to ensure all milestones and deliverables are met
Led weekly meetings, preparing and delivering status reports to PMO
Successfully merge Quest Software legacy systems onto Dell platform with no interruption to employee, data or systems
Coordinate and direct project resources
Report team activities to functional experts, team members, and sponsor; manage the implementation of the project
Manage communications for project tracking, manual updates, training, employee communications, and customer communications
Track and communicate project status, plans, issues, timelines, action items, and budgets, as needed
Facilitate project meetings across the company and direct project teams as required
Produce reporting for senior management to measure ongoing project statuses and milestones toward meeting the project's goals
Develop and follow best practice project management methodologies in support of the organization's objectives
04/2012-09/2012 Tek Systems Austin, TX
Project Manager/Technical Resource Manager –Scott and White
Project Manager for system upgrade of 2000 Systems
Coordinated logistics timing, vendor collaboration, shipping, receiving, execution and follow up
Oversee and drive the completion of project milestones
Identify, coordinate, and direct project resources
Report team activities to functional experts, team members, and sponsor; manage the implementation of the project
Managed Issues/Actions tracking to ensure project readiness
Managed communications for project tracking, manual updates, training, employee communications, and customer communications
Track and communicate project status, plans, issues, timelines, action items, and budgets, as needed
Facilitate project meetings across the company and direct project teams as required
Produce reporting for senior management to measure ongoing project statuses and milestones toward meeting the project's goals
09/2011-04/2012 Tek Systems Austin, TX
Project Manager/Technical Resource Manager –VA VLER Initiative
Project Manager for Pre-Production Application and Gateway Release
Coordinated logistics across pediatrics, blood center, emergency room, trauma centers, administration services, doctors’ offices, etc. for timing, logistics, vendor collaboration, shipping, receiving, execution and follow up
Project Manager for Production Application and Gateway Release
Managed Network Engineers, Windows Administrators, Technical Writers, and Linux Administrators
Project Manager for Release Management Process Flow Diagrams
Project Manager for Release Management Process Flow Project Plan
Created multiple reporting tools such as status reports, tracking utilities, roles and responsibilities, organizational charts, requirements reports, and executive reporting
Track and communicate project status, plans, issues, timelines, action items, and budgets, as needed
Facilitate project meetings across the company and direct project teams as required
Produce reporting for senior management to measure ongoing project statuses and milestones toward meeting the project's goals
10/2006-08/2011 Tek Systems Austin, TX
Project Manager/Capacity Management - Northrop Grumman
Technical Resource Manager for Data Center moves, consolidations, and migrations across a variety of business sectors
Coordinated logistics timing, vendor collaboration, shipping, receiving, execution and follow up
Managed UNIX (AIX) systems administrators for implementation of a direct sales application, consisting a large Oracle database and multiple WebLogic servers
Managed integration of three separate UNIX administration teams across the United States under a single group as the main site liaison
Managed back line support for HP's 3000+ internal UNIX servers, spread across the United States in a 24x7 environment
Managed implementation of a global load balancing environment, building a second mirror environment in a secondary data center and integrating the two environments
Managed data center relocation project coordinating movement of hardware and network infrastructure to minimize application down time
Managed integration of two different UNIX systems administration teams into a single entity, writing, updating and proofing documents and procedures along with implementation of HP Open View enterprise monitoring platform
Managed Windows Server 2008 Windows Server 2003 upgrades/migrations
Oversee and drive the completion of project milestones
Managed installation, configuration, troubleshooting, and resolving Windows XP/2000 desktop and laptop issues
Configuring, managing, and establishing small ad hoc Windows-based lab testing environments: installing the server infrastructure components as well as the basic network hardware
Managed creation of Windows images using Microsoft provided tools: sysprep, Microsoft Deployment Toolkit
Managed deployment of Windows images using PXE servers: Microsoft Windows Deployment Services, RIS; Altiris PXE Server
Managed administration and troubleshooting of Windows 2008/2003/2000 Server Group Policies, Computer/User Accounts, infrastructure servers (WINS, DHCP), and File and Printer access
Identify, coordinate, and direct project resources
Report team activities to functional experts, team members, and sponsor; manage the implementation of the project
Managed Issues/Actions tracking to ensure project readiness
Managed communications for project tracking, manual updates, training, employee communications, and customer communications
Track and communicate project status, plans, issues, timelines, action items, and budgets, as needed
Facilitate project meetings across the company and direct project teams as required
Produce reporting for senior management to measure ongoing project statuses and milestones toward meeting the project's goals
Manage Staff On-site, near shore, and off shore to ensure optimal functionality at multiple Data centers
Manage projects involving system installation, PDU maintenances, infrastructure upgrades, DR, etc.
Ensure SLAs are met with clarity and proficiency in a timely manner.
Minimized financial impact for all breached SLAs
Meet with clients on daily, weekly, and monthly bases regarding projects, operational events, resources allocation/utilization, budget, status reports, etc.
Conduct staff meeting, attend manager’s meeting,
Coach and mentor staff. Promote collaboration, and cooperation
Leverage Remedy software for Incident, Work order, and Change management
Leverage Natastra (in house app) to monitor overall health of Data centers- servers, storage cabinets, VTL, etc.
Ensure completion of DR testing, create remediation list, follow-up on remediation items with action plan, and finalize reports, event log, and notes
Education
MBA Global Technology American Intercontinental University
BA Social Work
Texas Lutheran College
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