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Project Manager Configuration Management

Location:
Killeen, TX
Posted:
July 25, 2023

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Resume:

David Buckley

**** ******* *** * Harker Heights, TX 76548

512-***-****

adyipk@r.postjobfree.com

LinkedIn Profile

Professional Objective

A position, for a person with proven management and instructional experience, with a reputable company that will effectively utilize my acquired experience

to reap the rewards of growth potential.

Qualification Highlights

Areas of Expertise:

Distribution Management

Quality Assurance

Inventory Control Processes

Standards/Procedures Compliance

Continuous Process Improvement

Vendor and Staff Relations

Transportation/Materials Handling

Training and Leadership

Requirements:

Managed definition of required CI Data Attributes for Configuration Management functions (e.g., Patching, Lifecycle Management, Vulnerability Remediation, Drift Management)

Managed definition of Configuration Management target state architecture requirements for inclusion in BRDs

Managed definition configuration management tooling requirements across all Configuration Management functions (e.g., Patching, Lifecycle Management, Vulnerability Remediation and Drift Management)

Inventory:

Managed the inventorying of all existing Systems that contain CI Data

Managed the inventorying and alignment of current tools across the Configuration Management Process

Managed the inventorying of existing Configuration Baselines, tools and processes in use

Rationalization:

Conducted a Tools Rationalization initiative to understand gaps in the current state and select the tools and tool updates necessary to achieve target state

Conducted a CI Data Model Rationalization initiative to understand gaps in the current state and target states

Implementation:

Managed preliminary plans to define and Implement (developed a decision, plan, agreement) and put it into effect for targeted enhancements to existing systems to enable transition to target state

Managed the creation of a plan to enable target state CI Data Model finalization & implementation

Managed the creation of a plan to enable target state Configuration Management Tools finalization and implementation

Technical Documentation:

Managed development of Configuration Management architectures (technology and data) ensuring alignment with organizational architecture

Managed development of Configuration Management target state CI Data Model to align with service asset and configuration management data architecture

Managed development of IT Asset Lifecycle Plan framework for all asset classes to align with service asset and configuration management data architecture

Security:

Managed Threat and Vulnerability Management

Managed Secure Configuration Management

Managed Inventory Management

Managed Logging and Monitoring, Domain Migrations along with Access Management

Managed the creation of documented and published patching standards including cadence, exceptions, risk and mitigations along with managing and establishing process and unique needs/requirements specific to each customer including exception requests

Mergers and Acquisitions:

Managed and monitored the facilitated design, development, and implementation of Mergers and Acquisitions

ADP

Kronos

Payroll

Data Center:

Technical Resource Manager for Data Center moves, consolidations, and migrations across a variety of business sectors

Managed data center relocation projects coordinating movement of hardware and network infrastructure to minimize application down time

Managed the implementation of Enterprise Software to connect the central campus with the offsite data center

Testing:

Managed the configuration and establishment of small ad hoc Windows-based lab testing environments: installing the server infrastructure components as well as the basic network hardware

Managed the upgrade of Performance and Engineering Labs

Contracts:

Managed the coordination of project SOW's, negotiation of project contracts and schedules between company, customers, and worldwide vendors

Migrations:

Managed OS to OS along with mail server migrations including BES servers

Process Improvement:

Managed and created Server Migration and Decommission Processes

Managed the creation and publishing of patching standards

Project Management:

Scrum

Waterfall

Agile

PMBOK

Work Experience

03/2017-Present

Project Manager/Product Owner/Business Consultant - Wells Fargo:

Partnered with the business on the creation of two new system tools to manage baselines and detect drift

Liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems

Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements

Partnered with business groups on requirements analysis

Prepared specifications for BRD's, FSDs and other process documents for system changes

Worked with user groups to identify gaps, resolve questions, assess user needs, and recommend changes

Recommended and initiated systems testing

Acted as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies

Provided direction and guidance to less experienced staff

Supported application lifecycle and software development lifecycle procedures

Demonstrated ability working in a fast-paced, collaborative team environment (SCRUM/Agile/Waterfall/PMBOK)

Demonstrated ability to work with and effectively communicate ideas across business and technical groups

Multi-tasked with ability to prioritize high visibility workloads by demonstrating a strong aptitude for problem-solving

08/2015-03/2017

Senior Project Manager - Wells Fargo/KForce Contract:

Created a standardized set of tools, baselines, processes and governance driving to enablement and implementation across the enterprise

Rationalization of those tools, baselines, processes and governance in collaboration with project teams, stakeholders and regulators

Utilized Scrum sprints, stand-up daily briefings with Product Owners, Audit, Regulators, SME’s, BSC’s, diverse functional organizations and executive leadership resources to ensure successful and timely completion in accordance with user, stakeholder and regulator needs, requirements and to plan next steps

Utilized Scrum to provide more transparency, accountability, accommodate changes with consistent feedback

Document and manage project schedules, timelines, identify and mitigate risks and communicate them with key stakeholders in a timely manner

Inventory of existing systems that contain CI data, attributes, across all configuration management functions including patching, vulnerability, and drift management

Developed configuration management CI data model

Inventory of existing configuration baselines

Defined tooling and baseline configuration management requirements

Manages performance of the project team and provide ongoing training for all team members to increase efficiency and the opportunity for career advancement

Consults with business partners to clarify and define project requirements and business case, including development of a statement of work

Develops and revises project plans and budgets, works with users to understand complex problems and focuses on bringing issues to resolution, escalating as necessary to meet timelines

Creates and delivers presentations to mid-senior level management on project goals and plans, including progress reports

Responsible for sourcing, negotiating and managing outside vendors

Manages a group of projects associated with a specific business function

Performs project risk analysis. Lead project staff, including training and providing input to performance evaluations

Responsible for leading project teams and managing all activities in a project life-cycle (initiation planning, executing/controlling, and closing)

Associated with projects that are across multiple departments within a line of business segment and medium risk, scope and complexity

09/2013-08/2015

Program Manager – Electronic Arts:

Lead all phases of the project development lifecycle

Documented and published patching standards including cadence, exceptions, risk and mitigations

Managed multiple business sectors to establish and maintain patching process and unique needs specific to each customer

Managed Threat and Vulnerability Management, Secure Configuration Management, Inventory Management, Logging and Monitoring, Domain Migrations along with Access Management

Managed Business Operations, Systems Administrators, Network Engineers, Database Analysts along with consistent communication to Service Line Managers and Executive Management

Currently managing a budget of Capex-Opex of one million and have managed higher budgets

Design and document improved business processes and supporting systems to advance business goals and objectives

Manage the development of functional and technical specifications for system enhancements process improvement

Coordinate across departments and work with business units to gather requirements

Analyze requirements to define system solutions

Ensure feasible and cost-effective solutions are implemented

Manage cross functional project teams; assign and prioritize tasks; ensure deadlines are met

Drive resolution of design issues to facilitate development and assure effective project delivery

Manage expectations, challenge requirements and help establish priorities

Manage the technical development activities and development teams

Coordinate test plan creation and testing effort

Identifying training requirements and manage training

Manage the knowledge transfer from project team to support teams and ensure solutions are stable and supportable

Conduct project post-mortem reviews

09/2012-09/2013 Volt - PDS Austin, TX

Program Manager – Dell

Monitor and facilitate design, development, and implementation of Mergers and Acquisitions for Dell

Coordinated logistics timing, vendor collaboration, shipping, receiving, execution and follow up

Develop project timelines from business requirements in concert with business sponsors, multiple overseas countries, United States and individual departments such as Tax, Legal, Compensation & Benefits, Procurement, Payroll, Transfer of Business and multiple country specific project teams

Executed project with a team of 30 associates and subcontractors located in Asia Pacific, Europe, Africa & America regions

Utilized PMI methodologies to ensure all milestones and deliverables were met

Managed upgrade of ADP's Global View product from ECC5 to ECC6 spanning 86 Clients, 1 million employees and 544 Country units

Ensured on-time, on-budget completion by carefully managing stakeholder expectations, scope control and revising project schedule to address competing priorities

Utilized PMI methodologies to ensure all milestones and deliverables are met

Led weekly meetings, preparing and delivering status reports to PMO

Successfully merge Quest Software legacy systems onto Dell platform with no interruption to employee, data or systems

Coordinate and direct project resources

Report team activities to functional experts, team members, and sponsor; manage the implementation of the project

Manage communications for project tracking, manual updates, training, employee communications, and customer communications

Track and communicate project status, plans, issues, timelines, action items, and budgets, as needed

Facilitate project meetings across the company and direct project teams as required

Produce reporting for senior management to measure ongoing project statuses and milestones toward meeting the project's goals

Develop and follow best practice project management methodologies in support of the organization's objectives

04/2012-09/2012 Tek Systems Austin, TX

Project Manager/Technical Resource Manager –Scott and White

Project Manager for system upgrade of 2000 Systems

Coordinated logistics timing, vendor collaboration, shipping, receiving, execution and follow up

Oversee and drive the completion of project milestones

Identify, coordinate, and direct project resources

Report team activities to functional experts, team members, and sponsor; manage the implementation of the project

Managed Issues/Actions tracking to ensure project readiness

Managed communications for project tracking, manual updates, training, employee communications, and customer communications

Track and communicate project status, plans, issues, timelines, action items, and budgets, as needed

Facilitate project meetings across the company and direct project teams as required

Produce reporting for senior management to measure ongoing project statuses and milestones toward meeting the project's goals

09/2011-04/2012 Tek Systems Austin, TX

Project Manager/Technical Resource Manager –VA VLER Initiative

Project Manager for Pre-Production Application and Gateway Release

Coordinated logistics across pediatrics, blood center, emergency room, trauma centers, administration services, doctors’ offices, etc. for timing, logistics, vendor collaboration, shipping, receiving, execution and follow up

Project Manager for Production Application and Gateway Release

Managed Network Engineers, Windows Administrators, Technical Writers, and Linux Administrators

Project Manager for Release Management Process Flow Diagrams

Project Manager for Release Management Process Flow Project Plan

Created multiple reporting tools such as status reports, tracking utilities, roles and responsibilities, organizational charts, requirements reports, and executive reporting

Track and communicate project status, plans, issues, timelines, action items, and budgets, as needed

Facilitate project meetings across the company and direct project teams as required

Produce reporting for senior management to measure ongoing project statuses and milestones toward meeting the project's goals

10/2006-08/2011 Tek Systems Austin, TX

Project Manager/Capacity Management - Northrop Grumman

Technical Resource Manager for Data Center moves, consolidations, and migrations across a variety of business sectors

Coordinated logistics timing, vendor collaboration, shipping, receiving, execution and follow up

Managed UNIX (AIX) systems administrators for implementation of a direct sales application, consisting a large Oracle database and multiple WebLogic servers

Managed integration of three separate UNIX administration teams across the United States under a single group as the main site liaison

Managed back line support for HP's 3000+ internal UNIX servers, spread across the United States in a 24x7 environment

Managed implementation of a global load balancing environment, building a second mirror environment in a secondary data center and integrating the two environments

Managed data center relocation project coordinating movement of hardware and network infrastructure to minimize application down time

Managed integration of two different UNIX systems administration teams into a single entity, writing, updating and proofing documents and procedures along with implementation of HP Open View enterprise monitoring platform

Managed Windows Server 2008 Windows Server 2003 upgrades/migrations

Oversee and drive the completion of project milestones

Managed installation, configuration, troubleshooting, and resolving Windows XP/2000 desktop and laptop issues

Configuring, managing, and establishing small ad hoc Windows-based lab testing environments: installing the server infrastructure components as well as the basic network hardware

Managed creation of Windows images using Microsoft provided tools: sysprep, Microsoft Deployment Toolkit

Managed deployment of Windows images using PXE servers: Microsoft Windows Deployment Services, RIS; Altiris PXE Server

Managed administration and troubleshooting of Windows 2008/2003/2000 Server Group Policies, Computer/User Accounts, infrastructure servers (WINS, DHCP), and File and Printer access

Identify, coordinate, and direct project resources

Report team activities to functional experts, team members, and sponsor; manage the implementation of the project

Managed Issues/Actions tracking to ensure project readiness

Managed communications for project tracking, manual updates, training, employee communications, and customer communications

Track and communicate project status, plans, issues, timelines, action items, and budgets, as needed

Facilitate project meetings across the company and direct project teams as required

Produce reporting for senior management to measure ongoing project statuses and milestones toward meeting the project's goals

Manage Staff On-site, near shore, and off shore to ensure optimal functionality at multiple Data centers

Manage projects involving system installation, PDU maintenances, infrastructure upgrades, DR, etc.

Ensure SLAs are met with clarity and proficiency in a timely manner.

Minimized financial impact for all breached SLAs

Meet with clients on daily, weekly, and monthly bases regarding projects, operational events, resources allocation/utilization, budget, status reports, etc.

Conduct staff meeting, attend manager’s meeting,

Coach and mentor staff. Promote collaboration, and cooperation

Leverage Remedy software for Incident, Work order, and Change management

Leverage Natastra (in house app) to monitor overall health of Data centers- servers, storage cabinets, VTL, etc.

Ensure completion of DR testing, create remediation list, follow-up on remediation items with action plan, and finalize reports, event log, and notes

Education

MBA Global Technology American Intercontinental University

BA Social Work

Texas Lutheran College



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