BharathKumar Chandrasekhar

Phone No: 630-***-**** adyipe@r.postjobfree.com

Business analyst with over 6 years of experience in designing and optimizing business processes. Confident team leader and problem solver with excellent organizational and time management abilities

Career Objective

To associate with an esteemed organization, which gives me the opportunity to deliver my best,

enhance my skills and knowledge with latest trends, in conjunction with the company goals and

objectives

CORE COMPETENCIES

Strong analytical & Critical thinking skills Business Planning Business Development Budgeting Talent Management Customer Relations & Engagement Quick & Effective Decision Making Data entry & maintenance Quality assurance & data enrichment

Working Experience

HERTZ Current

Manager Associate

Providing exceptional customer service by assisting customers with reservations, inquiries, and vehicle rentals, ensuring a positive experience throughout their rental process.

Promoting Hertz products and services to customers and recommending solutions by upselling additional products or services to enhance the customer's experience.

Monitoring and managing the rental fleet, ensuring that vehicles are clean, properly maintained, and available for rent.

Performing various administrative duties, such as completing rental agreements, processing payments, and managing rental paperwork accurately and efficiently.

Resolving customer complaints or issues promptly and effectively, taking ownership of any problems and providing suitable solutions within company policies.

Maintaining accurate records of rental transactions, fleet status, and customer interactions for generating reports and analyzing business performance.

Ensuring adherence to safety protocols and rental policies, verifying customer identification and driver's licenses and complying with legal and regulatory requirements.

SAGAS Constructions June 2011 – February 2016

Business Analyst

Conceptualizing, developing and implementing innovative business strategies for accomplishment Business specifications

Analyze client’s business requirements and processes through document analysis, interviews, workshops and workflow analysis

Preparing business requirement documents of business unit reports, metrics and trend analysis.

Devising & effectuating innovative service process and methods to suit all type of customers and budgets to generate revenues out of proportions year after year.

Communicating process changes, enhancements, and modifications to the team.

Performing research on implementing new enhancements, competitor and market analysis for higher management.

Perform business plan, risk and stakeholder management.

Identify and reconcile errors in clients data to ensure accurate business requirements

Prepare workflow system for the business to streamline endorsement procedure for administrative processes

Devising & directing implementation of strategies & policies for product positioning, pricing and product competition with competitors product

Identifying key/institutional accounts and strategically secure profitable business by giving product presentations to prospective clients.

BANDVALLEY Technologies PVt Ltd April 2008 – APRIL 2011

Accounts & Project Analyst

Enter and check data for revenue, expense, invoices, and other accounting documents

Analyzing ongoing projects and presenting reports on possibility on starting of new projects

Prepared internal and external reports on projects in coordination with different departments

Making necessary update on company website

Drafted monthly variance report

Designed, developed and implemented reporting standards to ensure transparency and performance in the job

Proficiency in entering of Purchase Bills, Sales Invoices, Debit & Credit Notes, Accounts Payable, Accounts Receipts, Cash Vouchers and General Ledger. Maintaining accounts in tally 9 .

Institute change-management practices in the organization, including organizational restructuring & manpower rationalization initiatives, and facilitate their acceptance by employees across the hierarchical levels.

Worked according to the set budget and contributing in finishing projects withing time.

Provided technical supervision to project team members by communicating with the client

Academic Credentials

2008 Post graduate Diploma of Accounting at Central Queensland University Australia

2001 - 2004 Bachelor of Commerce (B.com), Loyola College, University of Madras,

2000 – 2001 HSC ( Commerce) from SMVSR School with First Class

1998 – 1999 SSLC from SMVSR School with First Class

Certified Professional Training Completed

Diploma in software testing

PMP (Project management professional)

Certified Business Analyst

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