Police Department Customer Service
Resume:
Michael Buras
Slidell, LA *****
*********@*****.***
To obtain a challenging position where I can advance based on my initiative and proficiency and to develop further my skills and abilities by experience. Authorized to work in the US for any employer
Work Experience
Parts Specialist
O'Reilly Auto Parts - Slidell, LA
July 2022 to December 2022
Sell auto parts. Assist and check out customers with their purchases. Check codes on customers vehicles. Order parts.
Homicide Detective
Retired - New Orleans Police Department
June 2011 to October 2013
Investigated homicides of individuals
Service Writer
Herring Ford - Picayune, MS
May 2012 to September 2013
Set up for customers for maintenance
Store Manager
Home Depot - Leesburg, FL
January 2007 to April 2012
• Provided store management and scheduling
• Opened and closed the store at end of shift
• Handled customer inquiries and complaints
• Achieved sales goals
• Responsible for budget management
• Monitored and ordered supplies
• Regularly supervised a crew of 70+
• Trained, developed, and managed store employees
• Developed a productive team environment
• Completed performance reviews
Fatality Investigator
Jefferson Parish Sheriff's Office
September 2002 to December 2006
Investigated fatal car accidents
Deputy
Jefferson Parish Sheriff's Office
August 2001 to September 2002
I patrolled the streets of Jefferson Parish as a deputy. I was also in the Traffic Division as a Fatality Investigator, DWI Investigator, etc. Fatality Investigator
New Orleans Police Department - New Orleans, LA
July 1995 to August 2001
Investigated fatal car accidents
Sargent Major
United States Marine Corps
September 1980 to September 1996
Served my Country in 3 wars
Homicide Detective
New Orleans Police Department - New Orleans, LA
April 1990 to July 1995
Investigated deaths of individuals
Patrolman
New Orleans Police Department - New Orleans, LA
February 1988 to April 1990
Patrolman
Patrol Deputy
St. Bernard Sheriff's Department - Chalmette, LA
July 1981 to February 1988
Patrolman
Education
Training in X-26 Taser Training, Pepper Spray Training, Fatality Investigation, Radar Detection, DWI Enforcement,
Jefferson Parish Sheriff's Office - Gretna, LA
August 2001 to September 2006
Certificates in Accident Reconstruction, Accident Investigation, Vehicle Dynamics, etc.
Northwestern University - Baton Rouge, LA
March 2005 to June 2005
Post Certificatoin in Post Certification, PR24, Accident Investigation, Homicide Investigation, Fatality Investigation, NBC Domesitc Instructor, Death Investigation, Dusting and Llifting of Latent Prints, X-26 Training, Pepper Spray Training
New Orleans Police Department Training Academy - New Orleans, LA May 1988 to August 1988
Associate's degree
Skills
• Military - USMC (10+ years)
• Working
• Loss Prevention
• Police Department (10+ years)
• Word
• Investigations (10+ years)
• Store Management Experience
• Service Writing
• Driving Experience
• Delivery Driver Experience
• Law Enforcement
• Security
• Surveillance
• Management
• Supervising Experience
• Team Management
• Intelligence Experience
• Leadership
• Hotel experience
• Writing Skills
• Budgeting
• Front desk
• Cash handling
• Customer service
• Retail sales
• Microsoft Excel
• Microsoft Word
• Oracle
• Microsoft Office
• Military
• Dealership experience
• Sales
• Time management
• Computer skills
• E & I
• Communication skills
• Negotiation
• Phone etiquette
• Order entry
• English
Military Service
Branch: United States Marine Corps
Rank: Sargent Major
Certifications and Licenses
Post Certification
1991 to 2020
Allows me to carry and fire a weapon on the police force Accident Reconstruction
March 2005 to Present
Allows me to investigate and determine who is at fault in accidents, by reconstructing, taking pictures, and measuring the accident scene
Driver's License
Secret Clearance
Top Secret Clearance
TS/SCI
Private Investigator License
Assessments
Verbal Communication — Proficient
November 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Sales Skills: Influence & Negotiation — Familiar
October 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar
General Management Skills — Familiar
November 2019
Performing business math, reading and interpreting P&L statements, and solving group scheduling problems.
Full results: Familiar
Supervisory skills: Motivating & assessing employees — Highly Proficient February 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
September 2020
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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