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***** ******* ****** ****** ****-South Side, Regina, SK S4V 2V5 • 306-***-**** • adyimy@r.postjobfree.com

Professional Summary

Organized and dedicated Administrative Assistant with a proven track record of providing exceptional

customer service in fast-paced environments. Offering keen attention to detail and strong decision

making skills to manage multiple, concurrent tasks in a timely manner. Self-motivated work ethic with

ability to work well independently Orin team environments.

Skills

Customer-service oriented Attention to detail

Database administration Data entry

Office management Answering incoming calls

Documentation and control Relationship building

Accurate and detailed Greeting visitors

Paperwork drafting Scheduling

managing office operations organizing mail

Time management Invoice processing

Recordkeeping Microsoft Word expertise

Office administration

Work History

Office Administrator, 04/2018 to Current

Wallace & Carey Ltd – Regina, SK

Obtained signatures for financial documents and internal and external invoices.

Completed special projects to meet and exceed the goals of both the human resources department

and the overall organization.

Performed clerical duties, including typing, answering phones and completing forms.

Opened and properly distributed incoming mail.

Coordinated the distribution of materials to various locations.

Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure

client satisfaction.

Directed guests and routed deliveries and courier services.

Greeted incoming customers in a professional manner and provided friendly, knowledgeable

assistance.

Supported program operations by preparing and updating documents, reports and spreadsheets.

Interacted with vendors, contractors and professional services personnel to receive orders, direct

activities and communicate management instruction.

Maintained a clean, orderly and welcoming reception area.

Compiled and analyzed data using spreadsheets or other database software such as Pro class.

Customer Service Associate, 11/2017 to 04/2018

Loomis Express – Regina, SK

Cashier Customer Service, 05/2016 to 09/2017

Tina's Bakery – Markham, ON

Handled and processed cash and credit card transactions.

Managed time efficiently while meeting professional goals and working effectively with other

members of the team.

Maintained a friendly and customer-focused shopping platform.

Adhered to all phone system protocols.

Ensured continuous provision of service excellence and customer satisfaction.

Alerted customers to upcoming sales events and promotions.

Cultivated a customer-focused shopping environment by greeting and responding to all customers

in a friendly manner.

Assisted customers promptly and politely, in person and via telephone.

Education

Strategic Management Accounting, 2017

Centennial College - Morningside Campus - Toronto, ON

Human Resource Management, 2016

Centennial College - Morningside Campus - Toronto, ON

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