Briara Jones

West Palm Beach, FL *****

adyim5@r.postjobfree.com

+1-561-***-****

Communicative Server\ Host dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering 3years experience providing service to 300+ dinner guests at Quail ridge restaurant. Detailed organizer of service operations with versatility in stressful circumstances.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Server

Quail Ridge Country Club - Lantana, FL

September 2018 to April 2020

• Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.

• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

• Kept register accurate through correct billing, payment processing and cash management practices.

• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.

• Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.

• Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

• Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.

• Served needs of more than 200 customers in busy restaurant environment.

• Bussed and reset 50 tables per shift, working efficiently to keep dining room and work areas clean.

• Coordinated 3events throughout banquet spaces, including weddings, reunions, and corporate meetings.

• Greeted and maintained relationships with regular customers.

• Prepared beverages and filled food orders for customers. Restaurant Team Member

Papa Johns International Inc

February 2015 to September 2017

• Successfully communicated with all team members to navigate job duties and complete daily tasks.

• Restocked food items, including condiments and toppings, when inventory ran low.

• Observed strict procedures regarding food handling and sanitation to prevent foodborne illnesses.

• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

adyim5@r.postjobfree.com

+1-561-***-****

West palm beach FL 33407

Cashier/Customer Service

Education

High school diploma

Forest Hills High School

August 2016 to May 2019

Skills

• Beverage preparation

• Daily specials memorization

• High-volume dining

• Order accuracy

• Guest seating arrangements

• Dining area cleanliness

• Menu memorization

• Communication skills

• Table setting

• Food preparation and safety

• Serving Experience

• Restaurant Experience

• Food Handling

• POS

• Host/Hostess

• Cashiering

• Food Service

• Security

Certifications and Licenses

Security Guard License

Contact this candidate