KRISHNENDU GOSWAMI OBJECTIVE

To secure a challenging position in a reputable organization to expand

Contact my Learnings, Knowledge and Siklls. Secure a responsible carrer

opportunity to fully utlize my training and skills while making a

adyik6@r.postjobfree.com

@ significant contribution to the success of the company. Reach out to my

974-***-**** every goal and always want to make a strongest ground for me and for

O

us so that we must grow faster for ourselves along with full filling our

,

89, Syed Abdul Rahaman Road, Sod goals.

epur Kalitala, Kolkata - 700082

EXPERIENCE

Skills Kothari Trading Corporation 17.03.2018

I have a good Communication 80% Accountant -

Skill along with decsion making We made the Invoice copies, Credit Note & Debit Note 25.06.2020

and problem solving convincing through expert software and also Scrutinizing on Purchase

attitude by understanding both and sales as well as Payment realted status.

way problems . Creating a good

Sunview Infotech Solution Pvt. Ltd. 05.05.2014

attributes and a good

CCE, Supervisor and Team Leader. -

environment helps is to grow fast

We usually took international survey calls in USA based as an 20.02.2018

in ourselves in our life's. I have

CCE. We understand customer's needs so that we can

different skills an I worked in

different skills as like in Tally ERP provide them proper support and we do also empathize and

9, Excel Sheet, Expert, Maya sympathize our customers. Later on my role had got

software, Photoshop including changed and I had got promoted as supervisor for few

Microsoft Office 2010 etc and months and then as an team leader Over all that depends on

always I do belive in hard work our performances. My team mates were very supportive

and smart work. along with that I need to gather information on the basis of

the cx's response from their house hold survey calls. I have

handel more than 6 teams in that field. We all must listen to

Achievements & Awards customer needs and wants on that basis we can sell or get a

healthy survey on any products from a customer and more

I have achieved certificates in school

over our all customers are important for us. So we must take

for March past, Playing Cricket,

a good care of customers.

Througing dirt, 400 Mtrs Flat race and

Uber India System Private Limited 04.10.2021

college in badiminton and tug of war

Green Light Expert l -

as in our sports athelete of college. I I was in Fleet Chat Support Team, We use to take the chats 11.11.2022

had worked with star as an animator in with the Fleet Partner's of Uber to resolve their issues

the project "The Legend of Ramayan". regarding Payments, Drivers and Vehicles. We usually attend

Also worked with ABP as animator via Chats, Email and calls of the Fleet Partner's.

Hi-tech in the project of "Hirak Rajar

EDUCATION

Deshe". Achievement as an anchor in

St.Helen School 2008

different executions. Worked in event

ICSE

management company for the B

promotion of other brands.

St. Helen School 2010

Languages ISC

B

English, Hindi and Bengali. Southcity College (Prafulla Chandra College) - Calcutta University.

Bachelor of Commerce 2020

B

Youth Computer Center 2014

Tally ERP 9

A

Hi-Tech 2016

Animation

A

PROJECTS

Jr. Accountant

Maintaing balance sheet database, Maintaing Stock, Making Invoices,

Provide Quotations as well. Making Debit Note & Credit Note and Way

Bills.

Green Light Expert 1

We usually receives mails and chats from Fleet Partners of Uber related

to thier Payment Issues, Driver's and Vehicle's account issues and also

solve their problems through chats and mail as well.

CCE, Team Leader and Quality Analysis.

I have taken both calls and chats. It was quiet difficult to understand the

customers needs when I was joined this sector but slowly and thoroly I

had build up myself for providing a good support to customers. I have

achieved my promotions as an team leader I build teams for taking calls

and I personally took efforts to make a good team so that they not only

work properly but also accurately along with their team mates as team

work is much more useful in this sector. I also had taken short and long

surveys via calls. It was an outbound survey process. I had joined as an

CCE then promoted to supervisor and left as an TL. I trained many

teams and also learner a lot from every steps of my growth . Then lastly

I had got qualified the test and got selected for Quality and Training

purposes that was my last achievement over here.

Animator

Worked in a project with ABP for few months for making few animated

characters of birds related to our political symbols for an animated

show also had done different projects in hi-tech as an animator.

Contact this candidate