Objective

To be employed by a company that has a great reputation and

longevity who would allow me to thrive, as I serve to the best of my ability.

Education

Robeson Community Adult High School, Diploma 1999

Robeson Community College, Family Care Provider 2000 Myrtle Beach Bible College, Theology of Arts 2009

Fayetteville Community College, Criminal Justice Technology, 2016 L i censes, awards

North Carolina Driver License

CPR, First Aid, Blood Borne Pathogens

Medical Office Procedures

Medical Terminology

Perfect Attendance

Blue Blue Certification

Positions Held

2000-2003, Consumer Behavior Specialist

Family Alternatives

Details-Redirected clients negative behavior, provided client with guidance and reassurance, note taking and transported clients 2003-2003, FDC Clerk

Mega Force at United Parcel Services

Details-Data entry, electronically scanned customer receipts, answered phones, and maintained the cleanliness of work area 2003-2009, Substitute Teacher

Public Schools of Robeson County

Details-Spontaneously filled Teachers absence, tutored students, redirected students behavior, graded papers, and maintain the conduct of the classroom

2010-2013, Quality Assurance Technician

Steven Roberts Original Desserts

Details-Analyzed products, rejected defects, performed bacterial test on machines, note taking, observed the flow of production, worked hand in hand with management to ensure the quality and end product of recipe.

2013-2016, Quality Assurance Technician

Kayser Roth Hosiery

Details-Measured product, analyzed product, rejected defects, note taking, package audited, and maintained the cleanliness of work area 2016-2023 Current, Customer Service Representative II Remote Watts Water Technologies

Details– Data Entry, Process Purchase Orders and

Acknowledgements, Take incoming calls, providing information about varies product lines. Working closely with the process of shipments, communicating as the point of contact whenever there is an error. Issuing Credits to customer accounts, work hand in hand with accounting, Maintaining a positive image of the company. 5794 Wire Grass Road

Or rum, N.C. 28369

Phone: 910-***-****

Email Address: adyijh@r.postjobfree.com

Erica S. Ellerby

R EFERENCES

Charity Walters-Current Customer Service Supervisor Location: Watts Water Technologies St.Pauls, North Carolina Phone Number: 910-***-****

Destiny McMillian– News Producer

Location: WNCT Greenville, North Carolina

Phone Number: 252-***-****

David Stitcher– Business Developer Manager

Region West Coast-Drains

Phone Number:801-***-****

L ANGUAGES

English

HOBBIES

Swimming, Skating, Arts & Crafts, Reading and Writing VOLUNTEER E XPERIENCE

Greenbrier Nursing Home

Firefighter

COMPUTER S KILLS

Efficient in Microsoft Word Programming

Email Communication

Spreadsheets

Data Visualization

Hardware and Software

Erica Ellerby

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