Alma Christensen

Salt Lake City, UT *****

adyiit@r.postjobfree.com

+1-385-***-****

Authorized to work in the US for any employer

Work Experience

General Manager

Speedway LLC - Salt Lake City, UT

January 2017 to Present

Cashiering, cleaning, stocking, customer service. Data entry, computer operation, inventory, payroll, scheduling, p&l, training new employees, hiring and firing of personnel, daily paperwork, handling invoices in system, operating computer programs efficiently. night auditor/manager

DAYS INN & SUITES - Lehi, UT

February 2007 to January 2017

Guest relations, customer service, cleaning, stocking,making reservations, checking in/out guests, operating pos, computer data entry. L and p budgeting, time record keeping, hiring, firing, training and retraining of personnel. Budgeting supplies and inventory control. Daily communication with owner and department heads. Vendor check in and arranging outside contractors when needed. Invoice entry and payment. All aspect of managing a motel/hotel

Cashier/Customer Service

Personal service, customer service

Education

High school or equivalent

Skills

• Food Service

• Crew Member

• Customer Service

• open book, (10+ years)

• Customer Support

• Customer Care

• CSR

• Team Member

• Food Prep

• Phone Etiquette

• Hotel Experience

• Guest Relations Experience

• Guest Services

• Cash Handling

• POS

• Cashiering

• Cleaning Experience

• Computer Operation

• Hotel management

• Hospitality

• Management

• Payroll

• Profit & Loss

• Night Audit

• Office Management

• Budgeting

• Labor Cost Analysis

• Inventory Control

• Revenue Management

• Communication skills

• Microsoft Excel

• Supervising experience

• Microsoft Word

• Property Management

• Bookkeeping

• Sales Management

• Human Resources

• Leadership

• Microsoft Office

• English

• Financial Report Writing

• Merchandising

• Operations Management

• Purchasing

• Pricing

• Accounts receivable

• Accounting

Certifications and Licenses

Food Handler Certification

Assessments

Customer Focus & Orientation — Highly Proficient

June 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

General manager (hospitality) — Proficient

February 2022

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Front desk agent (hotel) — Proficient

February 2022

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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