Quality Assurance Business Analyst
Resume:
Jitu Patel
adyihr@r.postjobfree.com
Summary
Business Analyst with 9+ years of experience in elicitation, evaluation, analysis & management of User and System Requirements, Business Process Modeling and Business Process Improvement.
In depth knowledge of the Project Life Cycle, Supply Chain Management, User Interface Designing, Testing, Quality Assurance, implementation, and support within Agile/Scrum & Waterfall environments.
Experienced in managing and leading project teams and managing co-ordination of the partners and working with various groups engaged in project work.
Detailed project planning and control including: Developing and maintaining a detailed project plan.
Managing project deliverables in line with the project plan.
Managing customer data platform that collects and unifies first-party customer data—from multiple sources—to build a single, coherent, complete view of each customer.
Competent in transforming Business Requirements into Functional Requirements and designing business models using UML diagrams - Use Case diagrams, Activity diagrams and Sequence diagrams.
Proficient in conducting Joint Application Development (JAD) Sessions with IT Groups and Project Team Members, conducting Gap Analysis and documentation of Use Cases and User Stories.
Strong experience in interacting with QA / Dev teams in fixing errors, development of Test Plans & Test Cases and conducting User Acceptance Testing (UAT).
Assisted QA teams in different phases of testing such as System testing, Functional testing, Regression testing and Integration testing for Quality Analysis.
Traced requirements through the development process and verified adherence using the Requirements Traceability Matrix. Strong Documentation Skills- Process Flows, Use Cases, BRD, FRD, Technical Design Document, Project Plans.
Well versed with Object Oriented Analysis and Design using UML, Rational Unified Process (RUP), Rational Rose, Requisite Pro and MS Visio.
Strong analytical and problem-solving skills, excellent planning, and multi-tasking abilities, with proven experience in utilizing people and process knowledge to help enterprise make critical decisions.
Effective Communicator with good Interpersonal and Customer Relational skills.
Experience in Designing and Deployment of Reports for the End-User requests using Cognos, Teradata and Excel.
Efficient development skills in Teradata SQL Objects, Creating Tables, Stored Procedures, Functions, Views, Indexing, Performance Tuning.
Superior communication and leadership skills on automation tools
Skills
Analysis Design, Object Oriented Analysis, Life Cycle Rational Analysis, SDLC, Technical Design, USE Cases, Agile Methodology, GAP Analysis, JIRA Project Plan, Scrum, Assurance Analyst Integration, Application Development, Requirement Analysis, Systems Integration, Visio, Data Validation, Data Analysis, Data Mapping, Database Modeling, Microsoft Project, Microsoft SharePoint, Teradata, User Interface, Business Requirements Requirements Gathering, Process Improvements, Process Modeling Workflow, Training Manuals Documentation, Writing Functional Functional, Specifications Functional Testing, Test Cases, Test Plans, User Acceptance, QA Quality Analysis, Quality Assurance, Subject Matter Expert, Business Intelligence Marketing Analysis, Regression Testing User Acceptance, Adobe Real-Time Customer Data Platform, Articulate Presentation Skills, Problem-Solving, Blueprint Process Engineering,Circuitry Telecom CAM-CAD, Wealth Management, Medicaid Claims, Budget Finance Vendor Management, Financial Services, Financial Analysis, Autocad 3D Modeling Visualization, Mentor, Healthcare Medicare Logging, Construction Drawings Modeling, Software Maintenance, MS Visio, Microsoft Office, Microsoft SharePoint, Windows, Excel.
Work Experience
Docupace Technologies, LLC United States Jun 20 – Jun 23
Business System Analyst (Remote)
Key Responsibilities:
Develop and maintain custom data-centric web applications using ASP.NET, C#,NET, and Services with Agile/SCRUM methodology
Developed graphical user interfaces using ASP.NET
Lead with adobe CDP to collects and unifies first-party customer data—from multiple sources—to build a single, coherent, complete view of each customer.
Created of functional specifications by analyzing business requirements, constructing workflow charts and diagrams
Participates in system and/or tool evaluation to support project need.
Created a winning roadmap via collaborated with design and engineering teams to established key roadmap themes
Provided input to developers and Test Engineers to ensure System Integration and User Acceptance Test scripts properly reflect business and functional requirements
Partner with IT to identify requirements and liaison between IT, operations and business.
Lead and coordinate UAT and documented customer's business processes and requirements.
Developed a deep understanding of requirements, using interviews, research, and knowledge of technology.
Proposed solutions to problems with consideration of timeliness, effectiveness, and practicality in addressing customer needs, with balanced pragmatic and strategic solutions.
Worked collaboratively with team, establishing authority and accountability.
Understood project plans and can clearly articulate roles, project goals and guidelines. Worked in a Scrum team environment and participate in backlog review and Sprint planning sessions, following agile methodology.
Handled confidential enterprise information in a professional and secure manner.
Drafted and executed test plans for Systems Integration and User Acceptance Testing.
Analyzed business processes and introduced and implemented process improvements for increased efficiency.
Created training manuals and trained business users on changes to system functionalities.
Acted as a subject matter expert on all business and IT processes within division and mentored junior Business Analysts.
Created and maintained project plans and timelines while managing the prioritization process with business units and IT departments.
Prepared Business Requirement Documents (BRD) and used Requisite Pro to manage, analyze, and convert business requirements into functional specifications.
Used Rational Rose and UML to produce models like context, use case, sequence, and activity diagrams. Used Clear Case to keep different versions of the documents and Clear Quest to report bugs or defect.
Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.
MTS System, Eden Prairie, MN Nov 18 – May 20
Business System Analyst (Remote Contract)
Key Responsibilities:
Managed, developed, and supported business applications to meet organizational needs.
Familiarity with field I/O devices and automation GUI Tools.
Documented customer's business processes and requirements.
Studied the requirements of the clients and the specific needs of the business projects.
Developed and implemented the web applications, based on .NET applications.
Debugged the web applications to rectify the errors that surface during the operations.
Understood project plans and can clearly articulate roles, project goals and guidelines. Worked in a Scrum team environment and participate in backlog review and Sprint planning sessions, following agile methodology.
Communicated and coordinated business requirements of application processes and worked with end users and IT personnel in the management of process change.
Handled confidential enterprise information in a professional and secure manner.
Drafted and executed test plans for Systems Integration and User Acceptance Testing.
Analyzed business processes and introduced and implemented process improvements for increased efficiency.
Created training manuals and trained business users on changes to system functionalities.
Acted as a subject matter expert on all business and IT processes within division and mentored junior Business Analysts.
Created and maintained project plans and timelines while managing the prioritization process with business units and IT departments.
Prepared Business Requirement Documents (BRD) and used Requisite Pro to manage, analyze, and convert business requirements into functional specifications.
Conducted and participated in JAD sessions with stakeholders and system users to collect the software requirement specifications (SRS).
Used Rational Rose and UML to produce models like context, use case, sequence, and activity diagrams. Used Clear Case to keep different versions of the documents and Clear Quest to report bugs or defect.
Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.
Assisted in designing test plans, test scenario and test cases for integration, regression, and user acceptance testing (UAT) to improve overall quality of the application.
Pluse8 INC Feb 17 – Oct 18
Business System Analyst (Remote Contract)
Key Responsibilities:
Created Business Requirement Document (BRD) and Functional Requirement Specifications (FRS) documents.
Supported with quality assurance analyst with system test plan, logging the test cases and their results and developed test Status Reports for Stakeholder review.
Wrote standard SQL Queries to perform Data Validation and checked validation of the application against the requirements.
Worked with project team representatives to ensure that logical and physical data models were developed in line with corporate standards and guidelines.
Performed gap analysis, requirements elicitation, joint application design/facilitation, process engineering, vendor management, data analysis, quality assurance & user training for practice management, billing, and revenue cycle applications.
Created Epics, user stories, business requirements documents and technical design deliverables, process flows, and mockups for all business applications.
Business Analyst responsible for day-to-day production support and system maintenance of the GE practice management system including system enhancement and business rules configurations to ensure timely billing and reimbursement of claims.
Optimized systems by partnering with end users and key stakeholders to identify evaluate and develop cost effective systems and procedures which met user requirements.
Systems integration analyst working as a subject matter expert for the GE applications working closely with other clinical and financial applications developers to define the interface specifications complete data mapping.
Worked with cross functional teams including product vendors and internal development teams to finalize product requirements during the design phase and validate specifications during development/testing phases.
Project lead utilizing scrum Agile methodology to manage user stories, product and sprint backlog using JIRA tool to define, assign, estimate effort each user story and associated tasks.
Data analyst involved in claims and revenue cycle data analysis as assisting the business intelligence developers with data mapping and converting business requirements to technical data specifications.
Reporting Analyst responsible for gathering reporting requirements from the business, developing reports in SQL, Adhoc reports and dashboards presenting reports to the business users.
Performed Requirement Analysis to Develop Use Cases, Activity Diagrams and Sequence.
Performed statistical methods to evaluate the statistical financial value of solutions and make a recommendation.
Advent, Dallas, Texas Sep 15 – Dec 16
Business Analyst (Contract)
Key Responsibilities:
Reviewed online investing banking documents/case files.
Analyzed and collected business requirements, identified system interfaces, and created the requirements specification document.
Performed Requirement Analysis to Develop Use Cases, Activity Diagrams and Sequence Diagrams using MS Visio.
Prepared templates, charts, diagrams, workflows, and visual media for targeted audiences in support of business requirements gathering and other key business communications.
Conducted review sessions on regular basis with QA and development teams for preparing status, delivery report and client reporting.
Create test case documents that detailed the preconditions of screen page, action performed, and the expected results.
Designed and developed test cases for putting the application on manual testing.
Responsible for the creation of custom objects, page layouts, record types, workflow rules, approval processes and customized fields.
Worked with the team to create a project road map/blueprint ensuring effective remediation of all applications.
Education
Northlake Community College. Irving, Texas, Business Communications Courses, Business Communications: 1996
K.C.Kothari College of Math and Science. Surat, Gujrat INDIA, associate in business communication: 1992
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