Lindsay Barlow

Claxton, GA

adyiho@r.postjobfree.com

+1-205-***-****

Excellent communication and computer skills ;ability to work independently or as part of a team meet project deadlines ; Multicultural awareness with a high level of adaptability.

• Over 8 year of providing administrative support

• Broad range industry experience to include; insurance, banking and manufacturing.

• Excellent communication skills

• Highly organized with superior attention to detail.

• Highly motivated achiever who set and reaches her goals

• Committed to profession excellence

Work Experience

Customer Service Advocate I

OnBrand24 - Savannah, GA

September 2021 to Present

Answer all incoming call assisting customer with Furniture deliveries, issue on delivery, access many possible concerns of the customer on day of delivery.

• Assist customers with manufacture defect in the furniture within the first year in the home set up service, order parts and assure customer of efficient and empathetic way that we are to advocate for them.

• Explain the process if a piece needs to be repaired or replaced.

• Train thru call listening to my peers on call to help them become more empathetic to the customers needs.

• Assist the cx that chat in instead of call to view pictures, Video & video conference calls to access the root of any problem the customers were having with any of their purchases

• Excellent Communication Skills.

• Empathy Skills.

• Time Management Skills.

• Ability To Perceive Clients.

• Willingness To Learn.

At Home Customer Service Representative

TTEC - Greenwood Village, CO

January 2011 to December 2015

1. Four years of working under extensive Projects to include; Turbo tax/ Intuit, Weight watches, and Best Buy

• Performing Consistent data entry, process orders, Sales of products

• Consistently praised by management for the quality and timeliness of my reporting and average call and handle times.

• Prepare and maintain consistent data reports to compare productivity of team members. Extreme attention to detail exemplary customer service skills and a team player attitude. New Business Associate

Aflac - Columbus, GA

June 2005 to June 2007

Data entry of all new insurance applications

• Proofread and enter all pertinent information to ensure no detail is missed to complete an application

• Meet daily quota of processed applications

• Proficient in HIPPA certifications, follow al person information with guidelines set by Aflac and HIPPA.

• Process daily reports to ensure al application were sent to underwriting to be analyzed. Education

Some College in General Studies

Samford University - Homewood, AL

September 1994 to December 1996

High school diploma/With Honors in Advanced

Dora High School - Dora, AL

September 1990 to May 1994

Skills

• Upselling

• Communication Skills

• Time Management

• Computer Operation

• Technical Support

• Data Entry

• Research

• Typing

• Conflict Management

• Microsoft Powerpoint

• Administrative Experience

• Clerical Experience

• HIPAA (2 years)

• Live Chat

• Merchandising

• Microsoft Office

• Order Entry

• Quality Assurance

• Sales

• Computer Skills

• Employee Orientation

• Analysis Skills

• Negotiation

• Manufacturing

• Cold Calling

• Microsoft Outlook

• Account Management

• Salesforce

• Pricing

• Leadership

• Proofreading

Contact this candidate