Brian D. Hickey, CSPO

Colleyville, Texas ***** M 817-***-**** adyih9@r.postjobfree.com

PROFESSIONAL SUMMARY

Offers broad experience in integration and delivery of enterprise systems and workplace-oriented technologies. Experience in engineering and architecture, system integration, deployment and implementation, documentation and support, across diverse product sets. Extensive experience creating and integrating COTS and custom solutions to support enterprise users in enterprise environments as a Team Member and as an Agile Product Owner. CSPO

Former Secret security clearance, Former CISSP, SAFE v4 certified.

CAREER OUTLINE

November 2021 to July 2023 SignifyHealth

Senior Manager / Product Owner PMO Office

Senior Manager / Agile Product Owner in Product Management Office of Healthcare organization

Agile Product Owner for engineers in Cloud Operations, Network Operations, Data Base operations and Endpoint Management Teams

Worked within Agile methodologies (Release Trains) to create and complete User Stories documenting requirements, configurations and processes provided by the Customer Subject Matter Experts and Business Owners. Managed with JIRA, Aha and Confluence tools.

Frequent collaboration with Customer Subject Matter Experts, internal teams and vendors to clearly define and update the backlogs, and metric the deliverables and acceptance criteria for the project.

Daily interactions with Scrum Masters and teams to deliver final solutions on-time and improve processes to eliminate impediments.

Worked with teams to deliver > $1M in cost savings and efficiencies

Experienced with health-care based projects and HIPAA compliance issues

July 2021 to November 2021 Peraton Technologies

Agile Product Owner U.S. Army ATIS Project

Agile Product Owner responsible for managing group developing and delivering project requirements

Managed team of engineers tasked with development, implementation, documentation and testing of system configurations and processes in support of the Army Training Information System. (ATIS)

Worked within an Agile environment to create and complete User Stories documenting requirements, configurations and processes provided by the Customer Subject Matter Experts and Business Owners.

Frequent collaboration with Customer Subject Matter Experts, internal teams and vendors to clearly define and update the backlogs, and metric the deliverables and acceptance criteria for the project.

Daily interactions with Scrum Masters and teams to deliver final solutions on-time and improve processes to eliminate impediments.

September 2020 to July 2021 Perspecta Technologies / Peraton Technologies

Configuration Consultant U.S. Army ATIS Project

Member of a team responsible for configuration of Britannica Fox application in support of ATIS project deliverables and requirements.

Worked within an Agile environment to receive, complete and deliver User Stories implementing technical configurations and processes.

Implemented technical configurations into systems, completing workflow documents and implementation documentation.

Collaborated with Customer Subject Matter Experts, other Teams and vendors on technical issues and solutions.

September 2013 to August 2020 Perspecta Technologies

Senior Technology Consultant Navy Marine Corps. Intranet Account

Lead Engineer for the IBM Rational Toolset. Responsible for all aspects of the Rational Tools including engineering, deployment, maintenance, and administration of Microsoft Windows-based solutions. Tools are used for product baselines, requirements management and testing within the account. Tools include DOORS, RAM, JTS, RQM, RTC, and SA.

Secondary role developing automated solutions using Ansible toolset for automated system deployment of Windows based systems. This includes engineering the deployment, network configurations, and security configurations.

Previous role as Lead Engineer for automated testing solution based on the IBM Rational Tools for Windows targets. Developed in Rational Functional Tester in support of Rational Quality Manger projects and processes. Responsible for communicating and integrating processes and procedures into multiple teams and workflows.

December 2011 to September 2013 Hewlett Packard Enterprise, Plano, TX

Senior Infrastructure Engineer Enterprise Cloud Services - Mobility

My role was the Lead Engineer for the ECS Mobility Cloud File Management service offering. This offering is a cloud-based solution for securely sharing documents between individuals on a wide variety of mobile and traditional devices. I owned all aspects of the offering including requirements gathering, engineering and architectural design, development and testing, and documentation of the service. Additionally, I worked very closely on the business justification, cost model creation, and pricing. These tasks required interaction and collaboration with other members of our organization, vendors, clients, Best-Shored resources, and presenting solutions to clients.

I also had responsibility for operating and maintaining a development and test lab for this service and others. This lab provides a virtual development, test, integration, and demonstration facility for our engineers. I was responsible for procurement, operations, maintenance, and process and quality control for the environments.

Technical Experience

CSPO, AGILE Methodologies, Scrum, User Stories

Previous Secret security clearance, Expired CISSP

JIRA, AHA, TFS

SAFE v4 Practitioner

ITIL Foundations Certified, 2010

Microsoft Servers, Active Directory, and Endpoint OS, Microsoft Office

Microsoft SMS 2003, MCP in SMS 2007

IBM Rational Tools, Jazz, Quality Manager, Functional Tester, Asset Manager, WebSphere Application Server

Ansible automation

Amazon AWS, MS Azure

Citrix ShareFile, Citrix Receiver, Citrix NetScaler

VMWare virtual products

Numerous makes and models of Intel-based hardware products

TCP/IP, DNS, DHCP, RIS and PXE

Ethernet infrastructures

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