JEANETTA RAWLS

**** * *** ******, **** Arthur, TX, 77642, US • 409-***-**** • adyigr@r.postjobfree.com Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic. Creative problem solving

Superior organization skills

Flexible scheduling

Active listening

Proofreading

Detail-oriented

Personnel training and development

Reading comprehension

Report transcription

Cash handling accuracy

Microsoft Excel

Staff training and development

Office equipment proficiency

Superior communication skills

Filing

Employee scheduling

Inbound and outbound calling

Resolution-oriented

Customer service

High School - 1989

Abraham Lincoln High School - Port Arthur, TX

Medical Assistant - Certificate - 2016

Vista College - Beaumont, TX

Store Associate

7-Eleven - Port Arthur, TX

Helped with strategic planning and merchandise display setup to promote target products and draw in customers. Kept an eye on things.

Managed cash register operations, including sales and returns processing using a POS system. Actively engaged customers by offering help and information about merchandise and features. Security Guard - June, 2022 to June, 2023

Weiser Security Services, Inc - Lake Charles, LA

Used electronic gates to control vehicle and pedestrian traffic entering the building grounds. Kept track of employee activities and ensured that they complied with security regulations. Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public. Store Manager - January, 2021 to September, 2022

Family Dollar - Port Arthur, TX

Trained and developed new associates in the use of the POS system and key sales tactics, resulting in improved process flow. Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness. Keep track of inventory and make sure products are available. Create efficient store schedules based on anticipated customer levels, individual employee knowledge, and service needs. Professional Summary

Skills

Education

Work History

Customer Service - February, 2020 to March, 2020

Lofton Staffing & Security Services - Beaumont, TX Help customers with their problems.

Supplying information in accordance with customers' needs and demands Am quick to respond to customer inquiries.

Take phone calls from customers and respond to them. Clarifying customer complaints to resolve product and service issues ServSafe

First Aid/CPR Certified

Certifications