Kimberly Smith
** ***** ****** ****** = Greensboro, AL 36744 = 205-***-**** =
adyif6@r.postjobfree.com
PROFESSIONAL PROFILE
Customer service oriented professional with strong leadership skills. Facilitate
efficient workflows and communicate effectively with co-workers, patients,
and staff. Backed by solid work history, reputation as a team player, and
passion for helping others.
= Well-organized, manage time and priorities in multi-task environments.
= Effective problem solver, able to assess situation and identify solutions.
= Promote teamwork through demonstrated behaviors, leadership, and
effective communication.
= Microsoft Office Applications: MS Excel MS Word MS PowerPoint
MS Outlook Typing Speed: 33 WPM.
KEY QUALIFICATIONS
Human Resource Management * Organizational Improvements *
Interpersonal Professional Communications
Business Operations * Practice Structure, Leadership & Management *
Medical Administrative Procedures
Healthcare Ethics * HIPAA Compliance = Accounting * Payroll *
Appointment Scheduling = Medical Terminology
Insurance Verification CMS 1500 = Processing Co-Payments = UB-04 =
Medical Records Management
Insurance Billing Procedures * Insurance Claim Cycle = Health Records
Management
Electronic Health Records (EHR) * Electronic Medical Records (EMR)
EDUCATION
Ultimate Medical Academy Associate of Science Degree — Healthcare
Management, 2022
PROFESSIONAL EXPERIENCE
Hero Housing — Greensboro,
AL 01/2012 — Present
Housekeeper
= Answer inbound phone calls, schedule appointments, and train new hires.
= Accept payments and maintain inventory levels.
= Responsible for the general cleaning and upkeep of client residences.
= Team-oriented and dedicated to ensuring highest standards are met.
Subway — Greensboro, AL
06/2016 — 03/2017
Crew Member / Cashier / Customer Service
=Completed opening and closing duties, answered inbound phone calls, and
trained new hires.
= Performed a multitude of tasks including food production and serving
customers at the cash register.
= Operated cash register, accepted payments, and made accurate change.
=Ensured accuracy of cash drawer and kept work area clean and organized.
= Worked in a team environment and communicated effectively with
managers and co-workers.
Volunteer experience includes 2+ years at Hale County Hopsital in
Greensboro, AL