ILDEFONSA G HERNANDEZ

**** **** *****

SAN ANTONIO, TX 78222

Cell: 210-***-**** Email: adyiep@r.postjobfree.com

OBJECTIVE

To obtain a position with your company.

SKILLS PROFILE

I am proficient in Microsoft Word, Works, Excel, and Power Point. I am able to type, send and receive emails and faxes.

EMPLOYMENT HISTORY

University Health System

Specialist, Financial Access- San Antonio, TX

8/2006-8/2011

Conducted interviews with patients to determine their ability to pay for hospital and clinic service using knowledge of insurance verification, pre-certification and/or financial counseling.

Secures and obtains accurate and complete demographic and financial patient data.

Maintains strict confidentiality on the patients’ record.

St. PJs Children’s Home 5/2013- 2/2014

Direct Care Staff- San Antonio, TX

Cared for and Supervised minors placed in this facility

Ensuring compliance with state and federal guidelines through proper training and work attendance

Ensured proper documentation of Serious Incident reports and internal incident reports, daily logs, recreational logs, medication logs, and immediate reporting of incidents to Program director, assistant program director, managers, and team leads.

St. PJs Children’s Home 3/2017- 5/2018

Lead Case Manager- San Antonio, TX

Assist Case Managers in the reunification process

Ensure reports are completed in a timely manner

Review cases for submission for release to sponsor(s)

Review, complete, and submit time and attendance for employees

St. PJs Children’s Home 4/2019- 10/2019

Assistant Lead Case Manager- San Antonio, TX

Assist Case Managers in the reunification process

Ensure reports are completed in a timely manner

Review cases for submission for release to sponsor(s)

Assist with Intakes

Assist Lead Case Manager

St. PJs Children’s Home 2/2014- 3/2017, 6/2018- 4/2019, and 10/2019- 4/12/2022

Case Manager- San Antonio, TX

Conduct interviews with sponsors, minors, and family to assist in obtaining information to assist in family reunification process

Ensure that cases are in compliance with state and federal guidelines

Inform sponsors/family/minor of the reunification process and explain mandated background checks on sponsors and adult household members

Meet with minor(s) on a weekly basis and complete weekly visit note

Attend weekly staffing and keep Team Lead, CFS, FFS informed of case status

Assist with Intakes

EDUCATION

Bachelor’s Degree Criminal Justice

University of Texas at San Antonio, San Antonio, TX 12/2012

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