Julie Niemann

Healthcare Leadership – Strategic Initiatives

adyie3@r.postjobfree.com 612-***-**** Minneapolis, MN https://www.linkedin.com/in/julie-niemann-b1b6746/

Professional Summary

Extensive operations experience focuses on cultivating long term relationships with key stakeholders while growing revenues through improved processes, streamlined workflow, and creative solutions to business challenges. Strong focus on cultivating long term relationships with key stakeholders while growing revenues through improved processes, streamlined workflow, and creative solutions to business challenges striving to be the best at everything both personally and professionally.

Helping individuals become more engaged and successful managers of their health has anchored work in healthcare over the past 20 years.

Experience

01/2019 to 1/2023

Phreesia (Phreesia Acquired Insignia Health 1/2022)

Associate Director/Director of Client Services

Our mission was to help everyone become a better manager of their own health and healthcare through patient activation and engagement.

Director of Account Executive (including international team), Implementation & Training Teams

Led $10M business operations (7 FTE domestic/ international) increasing ROI by 40%

Managed $5M CMS (Center for Medicare and Medicaid Service) multi-level government contract (Kidney Care Choice Program & Maternal Opioid Misuse Program), the first individual to be recognized for outstanding performance by the CMS contracting office in the annual contractor performance assessment report.

Developed comprehensive, executive-level requirements performance scorecard highlighting operations effectiveness and quality performance, a first for the organization.

Identified quality and improvement opportunities.

11/2014 to 1/2019

01/2007 to 11/2014

Strategic Account Executive

Managed largest clients in company including international clients (CMS, NHS, Singapore, Health plans and care delivery.

Largest client growth in company history. Grew major clients by 75%

Account Executive

McKesson Specialty Health (Acquired US Oncology 2007)

Provided account management, support, and continued training for outpatient Oncology/Hematology providers in the West & Central Regions

Facilitated adoption of the EHR into the practice workflow

Responsible for supporting and assisting practices with meeting governmental requirements for Meaningful Use of the EMR application and successful attestation.

Developed standards for software demonstration flow and an accurate clinical framework.

01/2005 to 01/2007

Practice Administrator

Minnesota Oncology (Division of Us Oncology)

Administered direct and coordinated activities of the clinic. Provide thorough supervision (60+FTE) for day-to-day operations of facilities in accordance with policies. Actively maintain up-to-date knowledge of applicable state and Federal laws and regulations

Created and implemented employee recognition program, customer service plan to improve scheduling and supervised time study to improve clinic workflow.

Project Coordinator for $2M clinic renovation project

01/1994 to 01/2004

Nursing Home Administrator

Redeemer Residence

Directed daily operations (200+ FT/PT) $6.0M annual budget.

Maintained lowest over all turn-over rate (5%) in company history.

Developed and implemented quality and customer satisfaction program.

Developed and implemented annual strategic plans including areas of quality, financial success, development, employee, and customer relations.

Maintained yearly compliance with State and Federal regulations: Excellent standard rating for 10 straight years from government licensing agencies (received perfect rating in 1998)

Project coordinator of a $6.5M building renovation project

Competencies

Strategy Development and Execution Operating Model Development and Transformation Management Consulting Operations Process Improvement Change Management Business Planning Operational Excellence Performance Management Program Management Executive Communications

Education

Bachelor of Science: Business Administration and Management Northern State University - Aberdeen, SD

Certifications

NHA - Licensed Nursing Home Administrator

Certified Guardian Ad Litem Volunteer

Contact this candidate