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Customer Service Patient Care

Location:
Rocky Mount, NC
Salary:
25,000
Posted:
July 25, 2023

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Resume:

Niki Bass, DAII

**** *********** **. ***** ***** NC 27801 Phone: 252-***-**** adyidv@r.postjobfree.com Credentials and Relevant Coursework

CPR Certified Hippa Training Community First Aid

Safety Medical Emergencies in the Dental Office OSHA Certified Coronal Polishing Certified Dental Radiographer

7 Hours of HIPPA Training

Clinical Skills

Prophylaxis Coronal Polishing and OHI Endo/ Oral Surgery - Dental Radiographs Dentrix &Eaglesoft Adult / Child Tooth Charting Composite / Amalgam Restoration Temporary Fillings Operatory Preparation Model Casting Pouring/ Trimming Fluoride & Sealant Placement Dental Dams Equipment Maintenance / Sterilization Other Professional Skills

26 Years of Waitress Experience /Traveling Reset Merchandiser / Team Lead / Retail Experience / 26 Years of Customer Service Experience / 15 Years Dental Assistant / 1.5 Years as Hygiene Assistant Professional Experience

March 2014 – Current (Weekends) / Onsite Health (National Guard)

~ Conduct medical readiness assessments for deploying army personnel

~ Complete cursory exams, charting digital radiographs and clinical treatments and patient care.

December 2018 - March 2020 Abrams Bar-B-Q of Tarboro ( Waitress)

~Ensuring an enjoyable dinning experience

~Providing menus

~Meeting special demands

~Taking correct orders

~Bring food to tables, refiling glasses and cleaning tables

~Deliver checks and collect payments

January 2017 - December 2018 SASR (Set and Service Resources) (Retail Merchandiser)

~ Stock Product, maintain key machines, cross-merchandise accessories

~Train store personnel in key activity

~ Log sales

~Replace missing or worn labels

~POP and racks, report out of stock

~Handle daily activity reporting

~Installing displays and fixtures including gondolas, racking slatwalls, beams,pegboard etc.

~Read and set planograms

January 2015 - October 2016 Dee’s Diner (Waitress)

~ Providing excellent wait service to ensure satisfaction

~ Taking customer orders and delivering

. food and beverages

~ Making menu recommendations, answering questions and sharing additional information with restaurant patrons April 2014 - April 2016 / Dr. Elbert. Johnsons DDS Family Care General Dentistry (DAII)

~ Responsible for providing the patient with high quality care

~ Perform a variety of office duties, laboratory and patient care.

~ Helping the Dentist handle patients, instruments, and supplies during treatment of oral care

~ Having great bedside manner

~ Use of dental equipment and technology

~ Adult and Child prophy cleanings

~ AS ALWAYS GREAT TEAMPLAYER

September 2011 - March 2014 / Dental Care Center (DAII)

~ Prepare patients for dental health services and instruct them in appropriate post dental treatment, diet and oral hygiene

~ Prepare dental materials: cements composites, impression materials etc.

~ Promptly follow all instructions from the Doctor / Hygienist dealing with patient comfort

~ Stock all supplies, instruments and medications and order said items October 2009 – September 2011-(PT) / Comprehensive Adult Dentistry (Dr. Philip Lisk DDS) October 2009- July 2011-(PT) / Farrell Family Dentistry (Dr. Andrew Ferrall DDS) (DAII / Head Assistant)

~ Perform general chair-side duties and assist with all types of procedures including General, Endo and Oral Surgery

~ Utilized proficient knowledge of digital radiography to take digital x-rays

~ Processed case instructions for laboratory prescriptions January 2004 – October 2009 / Carolina Dental Associates (Dental Care Center) (DAII)

~ Provide Chair-Side assistance during clinical treatments, alginate impressions

~ Repair, adjusted and polished prosthetics

~ Performed Child and Adult prophylaxis and sealants

.

September 2001-December 2003 / BB&T Operations Center

(Proofing Department)

~ Set coding on Micor Encoding Machine

~ Run Checks and Deposit slips through Micor Encoding Machine to balance checking accounts. September 1999 - May 2001 / Dr. Walter Linville DDS.(Office Assistant)

~Confirm appointments

~File charts

~Clean office

~Assist other employees when needed

~Sterilize instruments

~Assisted inall labfunctions



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