Sales Specialist Customer Service
Resume:
David Dillard
Sales Specialist - Lowes Home Improvement
Piney Flats, TN 37686
************@*****.***
• Ability to handle multiple tasks and meet deadlines
• Effective interpersonal communication skills
• Ability to handle sensitive and private information in a professional manner
• Proficient in handling tasks independently as well as a part of a team
• Excellent organizational skills
• Proficient in computer applications
Work Experience
Sales Specialist
Lowes Home Improvement
May 2016 to Present
• Provide support and/or assistance to the Unit Manager and team
• Maintaining productivity of duties assigned and follows up on accounts
• Be able to work independently and make good decisions and be able to respond quickly and accurately in answering inquiries from co-workers and customers
• Responsible for site inspection
• Coordinate deliveries and installations
• Responsible for coordinating and follow up on all special orders
• Responsible for inventory replenishment
Department Manager for Camping, Fishing, Auto
ATV, Fly Fishing, Gifts, Bargain Cave, Marine
2015 to 2016
• Ensure customer service is the number one priority
• Ensure all policies and procedures are followed for maximum profitability
• Ensure all deposits and paperwork are completed in a timely manner
• Following thru with customer complaints
• Following thru with employee issues
• Responsible for Daily, weekly, and monthly inventories, to ensure that loss prevention was being executed
Sales Specialist/Assistant Department Manager
Lowes Home Improvement
2006 to 2015
• Provide support and/or assistance to the Unit Manager and team
• Maintaining productivity of duties assigned and follows up on accounts
• Be able to work independently and make good decisions and be able to respond quickly and accurately in answering inquiries from co-workers and customers
• Responsible for site inspection
• Coordinate deliveries and installations
• Responsible for coordinating and follow up on all special orders
• Responsible for inventory replenishment
• Cycle Count to ensure loss prevention
• Assisted in daily worklist for department employees
• Endure disciplinary action was taken with employees to ensure customer satisfaction was met Education
Certificate in Heating/Oil
Watertown Technical Trade School
1996
Diploma in General Studies
Martha Vineyard Regional High School
1990
Skills
• Merchandising
• Inventory Control
• Communication Skills
• Assistant Manager Experience
Certifications and Licenses
CNA certification
November 2000 to June 2003
I worked as a CNA in nursing homes. Also worked with people with mental disabilities with homes in the community. I ran the residential wing of the crumly House. Which was a brain injury rehabilitation center. I also had my medication administration certificate.
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