Customer Service Front Desk

CZARINA MADUENO

***** * *** *** ***, Surprise AZ 85379 · 623-***-****

Email · *************@*****.***

To obtain a position in office environment where I can utilize my skills in customer service and patient care.

EXPERIENCE

AUG 2016 – PRESENT

FRONT OFFICE RECEPTIONIST/PHONE OPERATOR, AZ INTEGRATED NEURO SPINE AND PAIN

• 32-line phone operator, scheduling, rescheduling appointments and sending messages to nurses and providers

• Checking In and Out Patients

• Collecting copays and patients’ demographic info

• Confirm appointments and enter referral info and schedule patient

• Fax server

JAN 2014 – AUG 2016

FRONT DESK RECEPTIONIST, WESTSIDE INTERNAL MEDICINE

•Check in and Out patient, collect copays, answer patients call, confirm appointments EDUCATION

Willow Canyon High School

SKILLS

• WORD, Excel

• EMR Eclinical experience

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