Executive Assistant Customer Service
Resume:
AMBER MORRIS
Pensacola, FL ***** ***********@*****.***
I am seeking a career opportunity with a company that is known for its unparalleled customer service.
I want to excel in a stimulating and challenging environment, in which growth is achieved on both a personal and team level. I'm looking to further myself professionally with hard work, perseverance, and dedication. I pride myself on a reputation of passionate customer service, versatility, and brand loyalty.
Work Experience
Accounts Payables/Dispatcher
Aggressive Plumbing
October 2022 to PRESENT
Compile and sort documents, such as invoices, statements, and checks, substantiating business transactions, and preparing for approval.
Receive approved invoices and enter into QuickBooks.
Research invoices with no PO.
Distribute invoices entered in QuickBooks to Project Managers for approval.
Upon payables approval, print checks to be signed and prepare for mailing.
Cut monthly allowance checks and distribute.
Reconcile monthly vendor statements to QuickBooks.
Maintain and issue tool allowance checks and or reimbursement checks when needed.
Receive/record calls
Proactively address problems and suggest solutions
Dispatch orders
Coordinate schedule
Provide reports
Track and update call logs
HR Assistant/Administrative Assistant
Retina Specialty Institute
January 2021 to October 2022
Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to HR management.
Maintains the integrity and confidentiality of human resource files and records.
Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
Help organize training programs and records
Provides clerical support to the HR department.
Assists with new hire orientation and onboarding
Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, and celebrations.
Assists with the preparation of forms and policies.
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Executive Landscaping
Nov. 2020 to December 2021
Handle permits.
Coordinate the schedules and operations for five different crews.
Vice president’s assistant. Manage bids, appointments, meetings, emails. And getting supplies/needs for the office.
Handling customers, bank deposits, quick books, scheduling using excel, superb at multi-tasking
BDC Representative
Allen Tuner Hyundai
December 2016 to June 2020
Scheduled day to day appointments as well as advance requests using Microsoft Excel for six different service writers.
Greeted clients and directed them to the correct person/department. Provided and/or sent out information, as well as answered enquires in person and/or the phone.
Accepted credit card payments, calculated discounts when needed, operated a credit card machine, and balanced my sales daily.
Counter Clerk
Vick's Cleaners
November 2012 to October 2016
•Assisting customers with their clothing, questions, complaints, and/or feedback in person/phone.
Operating cash register, accepting cash, credit cards, and check payments. Balancing drawer and making deposits daily.
Customer Service, multi-tasking, and communication/organizational skills.
Bank Teller
SunTrust
June 2015 to November 2015
Worked with customers/account servicing, communications, and listening.
Followed bank operations, and security procedures.
Suggested financial products/services to clients and sent clients to platform when needed.
Great mathematical skills, and very capable with balancing the drawer.
Education
Associate in Business
Pensacola State College
January ‘12 to May 2014
High school Diploma
Pine Forest High School
August ‘07 to May 2011
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