HEIDI DUBRAWSKI

310-***-**** • adyi7s@r.postjobfree.com • Littleton, Colorado

QUALIFICATIONS SUMMARY

Business Development, Sales, Finance, and Business Operations executive • 25+ years of B2B sales and operations experience • 25+ years of real estate experience • 22 years of Real Estate and Loan Closing experience • Sales and Operations leadership, Recruiting, HR, Profit & Loss, finance, complex sales, sales management, operations, practice lead, business development, mentorship, account management, real estate & escrow consulting, and partner management expertise • Human Resources / People Operations Leadership, Office Manager, Senior Escrow Officer, Commercial, Banking, and Notaries • Information Technology (IT) expertise includes CRM, HR systems, IT Operations, QuickBooks Billing, ADP Payroll, RBJ Escrow Software, Summit Title software, DocuSign, E-Closings, Microsoft Office, Systems Networking, and Information Security • Team leader and direct contributor • Consistently and effectively attain quotas / business objectives / key results

EXPERIENCE

Real Estate Sales West + Main

2022 – 2023 Denver, Colorado

• Part-time work in sales, cold-calling, lead-generation, and real estate transactions

• Responsible for marketing and selling throughout Colorado

• Work closely with financial institutions, marketing agencies, insurance agencies, and business-to-business (B2B) providers

• Strong understanding of legal, underwriting, and lending practices

• Strong understanding of residential and commercial considerations

• Actively work with Salesforce CRM and marketing / lead-generation systems Co-Founder & Chief Operating Officer Resolution Closing Services, Inc. 2012 – 2018 Southern California

2019 – 2022 Southern California

• Twice employed by Resolution Escrow (Financial Services and Real Estate Closing agency)

• Recruiting Escrow Officers with books of business as well as recruiting staff

• Resolution Escrow is a leading service provider real estate agents, mortgage lenders, and principals (buyers / sellers)

• Responsible for Revenue, Profit & Loss (P&L), Human Resources, recruiting & on-boarding personnel, IT, payroll, compliance, mentoring teams, outside sales, biz dev, and more

• Escrow includes residential, re-sale, commercial re-sale, and refinances

• Managed team of four escrow officers, four administrative assistants, a closing department, an outsourced IT team, and several real estate agents and industry partners

• Personally created and/or managed $2.3M+ annual book of business (direct & team numbers)

• Personally took Resolution Escrow from its inception, to $190K per month

• Surpassed 100%+ quota attainment & revenue milestones each year General Manager & Escrow Officer Legendary Escrow Services 2018 – 2019 Southern California

• Opened a new branch office for Legendary Escrow Services in Palm Springs, California

• Residential, re-sale, commercial re-sale, and refinance Escrow, plus notaries & loan signings

• Responsible for office operations: Human Resources, recruiting and on-boarding of personnel, TRID compliance, mentoring of staff, outside sales, marketing, business development, etc.

• Managed three escrow officers, two administrative assistants, several agents and partners

• Legendary Escrow Services is a Berkshire Hathaway subsidiary Co-Founder, CEO, CFO, Chief People Office Consortium Studios & Mega Studios 2009 – 2012 North America

• Consortium & Mega Studios was one of the television industry’s largest Set Design companies

• Television shows included The Voice, The Bachelor & Bachelorette series, Family Feud, Family Game Night, and several others

• Recruited and managed artists, accountants, bookkeepers, shop hands, and other talent

• Created HR playbooks, as well as employee benefit and compensation packages

• Managed team of independent contractors for work overflow

• Managed real estate acquisitions

• Managed unemployment claims

• Produced set design budgets, as well as load-in and load-out of sets and staff for installation

• Vetted new business opportunities for potential revenue & profit centers

• Responsible for company’s Profit & Loss (P&L)

• Opened sister companies for set production, set rental, and trucking services Office Manager & Sr. Escrow Officer Prime West Escrow / LA Citiwide 2006 – 2009 Southern California

• Established relationships with Keller Williams (Santa Monica, Westwood, Hollywood Hills and Marina Del Rey) to service escrow needs of Real Estate Agents

• Both Prime West Escrow and LA Citiwide were leading service providers for these Keller Williams offices, prior to going out-of-business.

• Escrow includes residential, re-sale, commercial re-sale, refinances, and holding escrows

• Additional services include notaries and loan signings

• Responsible for Business Development for the branch

• Recruited new customers, and brought back previously disgruntled customers

• Responsible for managing the Santa Monica branch office

• Managed two administrative assistants, plus several real estate agents and industry partners

• Personally took office from its inception, to $45K per month

• Surpassed 100%+ quota attainment & revenue milestones each year Escrow Closer American Trust Escrow

2004 – 2006 Southern California

• American Trust Escrow was established as the leading service provider for DBL Real Estate, prior to merging with Sotheby Real Estate

• Escrow included residential, re-sale, commercial re-sale, refinances, and holding escrows

• Additional services included notaries and loan signings

• Responsible for branch Business Development

• Managed one administrative assistant

• Ran a desk closing $45K-50K per month

Escrow Closer / Escrow Assistant Tiempo Escrow

2001 – 2004 Southern California

• Attained title of Escrow Officer, after two years of training with a leading Escrow Officer

• Within one year, grew new desk from its inception, to $60K in refinance closings

• Escrow assistant to top industry Escrow Officer

• Ordered pay-off demands

• Typed and processed Escrow instructions

• Also balanced files

EDUCATION

• Vanguard University, Organizational Management

CERTIFICATES & ORGANIZATION MEMBERSHIPS

• Member, California Escrow Association

• Notary Public

• Certificate of Office Management, Department of Business Oversight

• Licensed California Real Estate Agent 1996-2006

• Licensed Colorado Real Estate Agent 2022-2023

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