Shardana E. Gordon

Taylor, MI *****

adyhz3@r.postjobfree.com

+1-313-***-****

Authorized to work in the US for any employer

Work Experience

Babysitter/Housekeeper

Private party/home owner. - Detroit, MI

May 2019 to October 2021

Providing care too the child in and outside of the home. Maintaining daily schedules, Keeping home clean, organized, and tidy. Cooking cleaning, keeping on top of laundry and running errands. Cashier/Customer Service

Meijer's - Lincoln Park, MI

November 2018 to May 2019

Friendly customer interactions, making sure drawer was correct each day. Keeping area clean, greeting customers, helping customers locate items, providing friendly customer service and helping in all departments when needed.

Consumer Specialist

Carhartt - Dearborn, MI

July 2018 to November 2018

Answer inbound calls, assisting customers with issues concerning shipment and billing inquiries, also providing knowledge to customer about Carhartt product, maintaining great call flow, making sure each customer is satisfied at the end of the call.

Home Health Aide

Addington Place - Northville, MI

February 2016 to June 2018

Cleaning, meal prep, taking vitals, maintaining medication schedule as provided, bathing, light housekeeping and companionship and memory care, also taking vitals and Med passing CSR - Customer Service Representative

Minacs - Farmington, MI

January 2015 to February 2016

Providing excellent customer service skills with knowledge of company products services. Helping customers with billing questions and concerns, troubleshooting multiple devices, data entry, internet research on multiple computers, able too maintain positive attitude. Excellent problem solving and listening skills. Able to type 35-40 wpm

Cashier

Best Buy - Allen Park, MI

April 2014 to January 2015

Providing friendly customer service, accurately and efficiently handled cash and credit card purchases, high sales of product warranties and gift cards, maintained low shrinkage numbers, recorded daily deposits of $3,000 or more per day. Balanced register at beginning and end of shift. Education

Some college in Nursing

Henry Ford Community College - Dearborn, MI

January 2010 to May 2010

Some college in Child Development

Wayne County Community College District - Detroit, MI September 2008 to December 2009

Skills

• MULTI-PHONE LINES

• DATA ENTRY

• Charting/Filing

• Call Center

• High Call Volume

• Retail

• caregiver

• Cash Handling

• Meeting Deadlines Quotas

• Healthcare

Environment

• Scheduling

• Team player

• Problem

Solver

• Multi-Task

• Quality Management

• Meal Preparation

• Home Care

• Software Troubleshooting

• Babysitting

• Alzheimer's Care

• Senior Care

• Nannying

• Childcare

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