Veronica L. Jordan CRCST – Sterile Processing Tech

New Castle, DE 19720 (443-***-***** adyhwd@r.postjobfree.com

PROFESSIONAL SUMMARY

Hardworking and dedicated Sterile Processing Tech seeking entry-level opportunities within the medical field. 7 years of Certified RMA experience and comfortable within a medical facility work environment. Looking to continue to grow within the medical field where I can further be a part of providing exceptional patient care and outcomes. Looking to work for a company that offers a positive work environment, mentorship and continued professional development opportunities.

PROFESSIONAL SKILLS

Obtain knowledge of medical terminology, disease processes, anatomy, and physiology

Explain the importance of customer service, communication skills, and professionalism

Discuss compliance standards and the role of HIPAA, OSHA, CDC, FDA, ANSI, AAMI, and other regulating agencies

Identify central service workflows processes from cleaning, decontamination, preparation, and packaging to sterilization, and storage of surgical instruments and equipment

Describe the importance of the manufacturer’s instructions for use (IFU), infection control, and use of personal protective equipment throughout central service areas and their impact on personal and patient safety

Differentiate methods for quality control and assurance and the necessity of central service process documentation

Bilingual: Fluid in English and Spanish

EDUCATION

MedCerts Livonia, MI Apr 2022 – July 2022

Sterile Processing Technician Program: HSPA – CRCST Certified

Harris School of Business Wilmington, DE Jun 2015 – Feb 2016

Completed Registered Medical Assistant Program: AMT - RMA Certified

PROFESSIONAL EXPERIENCE

Bear Internal Medicine and Pediatric Newark, DE Feb 2016 – Present

Registered Medical Assistant (RMA)

Provide hands-on care and act as the liaison between the physician and patient to provide excellent primary health care

Take patient histories and vital signs and accurately document into patient charts

Help patients schedule appointments, and tests

Maintain a clean and sanitary exam room for all patients and staff

Oversee all supply inventory and make sure patient rooms are stocked

Collect and prepare laboratory specimens and perform basic laboratory testing

Valdez, LLC Elkton, MD Jan 2014 – Present

Receptionist

Answered phones, directed callers to appropriate person/department

Managed incoming and outgoing mail for the organization

Created accurate customer invoices and mailed out in a timely manner

Filed records for service trucks