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Customer Service Front Desk

Location:
McAlester, OK
Posted:
July 24, 2023

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Resume:

Jennifer Bain

McAlester, OK *****

adyhnt@r.postjobfree.com

+1-918-***-****

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Dollar General - Krebs, OK

September 2021 to Present

• Promoted to Assistant Store Manager

• Managed nightly register, cash and sales totals

• Supervised associates, team members and clerks

• Managed store operations

Laundry Attendant

New Hope Retirement and Care Center - McAlester, OK September 2020 to June 2021

Wash all laundry, dry and fold then put it away.

Housekeeper

Best Western - McAlester, OK

July 2020 to September 2020

Clean guest rooms.

Cashier

Krebs Korner - Krebs, OK

January 2018 to March 2020

• Opened the store

• Rang up purchases

• Counted out cash drawers

• Stocked shelves

• Greeted customers

Dishwasher

Denny's - McAlester, OK

May 2017 to January 2018

Wash and sanitize dishes. Keep my station clean. Bus tables. Cashier/Housekeeping

Riverside Autoplex - McAlester, OK

May 2015 to June 2016

Customer service, money transactions, close out accounts past due and collection, clean building. Filing. Desk Clerk

Hampton Inn and Hampton Inn & Suites - McAlester, OK December 2010 to April 2013

Customer service, check guest in and out, reservations, answer phones Desk Clerk/Housekeeper

Happy Days Hotel - McAlester, OK

June 2006 to August 2009

Customer service, night audit, check guest in and out, clean rooms, laundry Education

Some college in Business Administration

EOSC - McAlester, OK

August 2009 to April 2013

High school

McAlester High School - McAlester, OK

Skills

• Fast Food

• Customer Service

• Team Member

• Food Service

• Food Prep

• Guest Services

• Night Audit

• Laundry

• Cash Handling

• Cleaning Experience

• Busser

• Serving Experience

• Front Desk

• Kitchen Experience

• Office Management

• Cashiering

• Auditing

• POS

• Microsoft Word

• Sales

• Retail Sales

• Clerical Experience

• Microsoft Office

• Typing

• Hotel Experience

• Hospitality

• Commercial Cleaning

• Meal preparation

• Serving

• English

• Sanitation

• Cooking

• Host/Hostess

• Home Care

• Employment & labor law

• Restaurant experience

• Supervising experience

• Assistant Manager Experience

Assessments

General manager (hospitality) — Highly Proficient

February 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Highly Proficient

Customer service fit — Familiar

June 2021

Measures the traits that are important for success for customer service roles Full results: Familiar

Work style: Reliability — Proficient

June 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation — Highly Proficient

January 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer service — Proficient

August 2020

Identifying and resolving common customer issues

Full results: Proficient

Scheduling — Familiar

February 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Medical receptionist skills — Proficient

November 2020

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Basic computer skills — Completed

August 2020

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Completed

Bookkeeping — Completed

June 2022

Calculating and determining the accuracy of financial data Full results: Completed

Customer focus & orientation — Expert

May 2022

Responding to customer situations with sensitivity Full results: Expert

Administrative assistant/receptionist — Familiar

May 2022

Using basic scheduling and organizational skills in an office setting Full results: Familiar

Work style: Reliability — Expert

April 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Medical terminology — Completed

July 2020

Understanding and using medical terminology

Full results: Completed

Work style: Conscientiousness — Highly Proficient

August 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Highly Proficient

Cleaner fit — Highly Proficient

August 2020

Measures the traits that are important for successful cleaners Full results: Highly Proficient

Sales skills — Proficient

May 2022

Influencing and negotiating with customers

Full results: Proficient

Front desk agent (hotel) — Proficient

May 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Attention to detail — Familiar

May 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Work motivation — Expert

May 2022

Level of motivation and discipline applied toward work Full results: Expert

Mechanical knowledge — Completed

August 2020

Understanding and applying mechanical concepts and processes. Full results: Completed

Filing & organization — Completed

May 2021

Arranging and managing information or materials using a set of rules Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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