Mindy(Bo Young) Kang

TX : *** East Denton Drive Apt 224 Euless, TX 76039

CA : 12241 Laurianne Lane Garden Grove, CA 92841

EMAIL : adyhms@r.postjobfree.com Cell. 213-***-****

EXPERIENCE

Samsung SDSA Coppell, TX

Load Planner / Contract Position June 2022 – July 2023

Efficiently managed a substantial volume of both internal and external emails on a daily basis.

Engaged in effective communication with customers and carriers to establish delivery schedules and ensure smooth logistics operations.

Oversaw the tracking of shipments, ensuring timely and accurate delivery of goods.

Prepared weekly KPI(Kep Performance Indicator) reports, providing valuable insights and performance metrics for the team’s assessment and improvement.

PB Industries, INC Grape Vine, TX

Dispatcher Support / CSR Nov 2020 – May 2021

Efficiently managed a significant volume of external emails daily, responding promptly and professionally.

Handled various customer service tasks, including addressing customer issues, resolving problems, and providing exceptional care and support.

Updated the load tech system daily, ensuring accurate and up-to-date tracking and tracing of shipments.

Organized office work, which involved collecting essential documents from drivers and ensuring smooth administrative operations.

Golden USA Trading, Inc SANTA FE SPRINGS, CA

Korean Market Sales Consultant Jan 2020 – Aug 2020

Responsible for managing American grocery items, including purchasing and sales management, catering to various Korean grocery supermarkets

In charge of generating and handling invoices and paperwork, utilizing software such as Excel, Power Point, MS-Word, and Quick Book.

Accountable for monitoring and managing item inventories, ensuring sufficient stock levels and smooth inventory operations.

SNS Journalist Association / TV MANIA PRODUCTION SEOUL, KOREA

Associated Online News Reporter / General Marketing Manager Aug 2005 – Dec 2019

(Social Media/ E-Commerce Marketing)

Responsible for coordinating with numerous vendors for the Korean American Harvest Festival in NY and the Orange County Arirang Festival in CA.

In charge of advertising and PR marketing sales for the festivals, ensuring effective promotion and outreach to target audiences

Directed the production and dissemination of video promotion ads through various social media platforms to maximize event visibility

Responsible for news gathering and reporting related to the festivals through Korean portals, keeping the community informed and engaged

EDUCATION

SUNGKYUNKWAN University(PhD - Completion) Seoul, KoreA

Currently working on dissertation process Aug 2007 – Feb 2011

Broadcacasting and Journalism

Sogang University(MA) Seoul, Korea

Advertising Studies Aug 2004 – Feb 2007

University of Missouri-Columbia(BA) Columbia, MO

Interdisplinary Studies(Mass Communication and Economics combined major) Aug 1996 – Dec 1999

University of Missouri-Columbia Columbia, MO

The Intensive English Program Jan 1996 – May 1996

Los Angeles Community College Los Angeles, CA

English Secondary Studies and General Studies Jan 1993 – Dec 1995

Specialized Skills & Interests

Office Programs : MS Word, MS Power Point, Excel, Quick Book, Outlook, Gmail, Pivot Table, WMS, etc.

Other Skills : Marketing Research, Sales Promotion, writing news articles, English-Korean translation, Youtube promotional video production, Zoom Video Recording and Presentation, etc,

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