Customer Service Sales Associate

Janerys M. Vega

(***) *** - ****

*** ***** **., ***. ***

Lawrence, MA 01840

email: **********@*****.***

EMPLOYMENT EXPERIENCE:

EIT LLC (Techneeds) 05/2023-06/2023

Assembler

Performed SMT through hole soldering and assembly, on circuit boards, after going through SMT (surface machine).

Harbor Freight Tools, Lowell, MA 07/2022- 02/2023

Sales Supervisor

Responsibilities: Key Holder (open and close store), supervised cashiers, closed cash registers, and performed “cash office.”

Kohl’s Department Store, North Andover, MA 05/2017 – 07/2022

Stockroom Operations Supervisor- Softlines and Hardlines

Fulfillment Associate (early morning/overnight shifts)

Sales Lead

Retail Sales Associate/Cashier

Responsibilities: Key Holder (open and close store), trained new personnel, worked overnight shifts, closed cash registers, and performed “cash office”. Unloaded new merchandise from trucks, organized “Ship to Store” deliveries for both incoming and outgoing merchandise.

Macy’s Department Store, Salem, NH 11/2015 – 02/2016

Cashier

Provided prompt customer service.

Stocked merchandize.

Gefran ISI, Winchester, MA 2005 – 2008

Assembly Technician

Demonstrated precision and accuracy, while performing “surface-mount” assembly per Standard Operating Procedures (SOPs).

Verified readings/measurements of completed assembly with established specifications.

Skilled in reading schematics, layouts, and technical drawings.

Followed technical instructions, including bill of materials.

Performed routine maintenance, adjustment, and calibration of equipment.

Adhered to strict safety procedures.

K-Mart, Salem, NH 2004 – 2006

Cashier

Operated centralized database computer cash register.

Provided direct customer service.

Trained new personnel.

Provided guidance to junior colleagues.

Frequency Devices, Haverhill, MA 1996 – 2004

Electronics Technician

Applied testing techniques for quality control using industry accepted guidelines.

Retrieved, reviewed, and approved raw materials list prior to assembly using MAS90 software.

Performed all duties according to company safety procedures.

Conducted assembly and tested analog filters.

Maintained and operated machinery.

Conducted troubleshooting on equipment.

Organized and maintained shipping and receiving schedules and all associated paperwork.

Operated the UPS on-line shipping and labeling software.

EDUCATION

Northern Essex Community College 1997 - 1999

Major: Electronics Technology

Greater Lawrence Technical High School 1997

Major: Electronics

High School Diploma

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