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Customer Service Call Center

Location:
Oklahoma City, OK
Salary:
16.00 hr
Posted:
July 24, 2023

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Resume:

Brandi Jennings

Midwest City, OK *****

adyhk5@r.postjobfree.com

+1-405-***-****

Authorized to work in the US for any employer

Work Experience

Shift trainer and leader

Loves - Oklahoma City, OK

April 2018 to Present

• Cashier, customer service, getting tills ready lottery, shift break, stocking cooler, 8 hour duties, cat scales, training new employees when they get hired. I train all new employees and show them the proper way of working as a cashier. Closing and opening of the till. Keeping the customers happy and always knowing they are right. Check cashing experience, comcheck and electronic and the check, efs, and doing cash advances for fuel and to get cash. 10 key, inventory of products in the store. Putting out your inventory section. Computer experience also..

Manager Assistant

PAYDAY LOAN STORE

March 2015 to June 2017

Customer service, I was responsible to do the schedule for the employees, skip tracing, collections, loans that we process bi weekly or monthly. Did the cash drops, deposits. When a check wouldn't clear would go to bank and process checks to clear. Mostly military clients..credit reports, set up allotments, windows experience

Landscape Laborer

Corsicans gardens - Carswell ARS, TX

March 2013 to March 2015

Drive tractor, zero turn, weedeat, worked out on the flight line on air force Base, mowed and trimmed lawns, cultivated gardens

Forklift Operator- Paint miller

Wichita tank - Wichita Falls, TX

April 2008 to October 2012

Mixing paint, drove fork lift, measured thickness of paint to see if it needed to be painted thicker and resurfaced.used measuring devices.

Warehouse Worker Shift Leader

Food Bank

January 2005 to February 2008

Stocked shelves, bibs, sorted, transferred merchandise, took inventory and examined merchandise .. Property Manager

Aaims Property Management - Fayetteville, NC

April 2000 to November 2002

Show property..sign up properties.when time for move out do a full inspection and before move in. All the paperwork. Over 42 properties I managed.skip tracing Education

Certificate in CNA

Fayetteville Technical Community College - Fayetteville, NC March 2000 to May 2001

High school diploma or GED

Associate's degree

Skills

• Basic Computer Skills (10+ years)

• Property Management (3 years)

• Retail Sales (6 years)

• Forklift Operator (2 years)

• Outbound Sales (3 years)

• Telemarketing (3 years)

• Shift Management (6 years)

• Store Management Experience

• 10 Key Data Entry

• Upselling

• Cash Handling

• Risk management

• Accounting

• Cold Calling

• Inside Sales

• CRM Software

• Negotiation

• Windows

• Sales Management

• Typing

• Customer support

• 10 key calculator

• Microsoft Word

• Data collection

• Clerical experience

Certifications and Licenses

Forklift Certified

Assessments

Following Directions — Proficient

June 2020

Following multi-step instructions.

Full results: Proficient

Attention to Detail — Completed

June 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Call Center Customer Service — Highly Proficient

August 2020

Applying customer service skills in a call center setting. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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