Customer Service Representative
Resume:
Jodi Barker
Fayetteville, NC *****
adyhii@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Inktel Contact Center Solutions - Fayetteville, NC January 2023 to Present
I take inbound calls for Jackson Hewitt I also do chat Call Center Customer Service Representative
Comcast - Fayetteville, NC
February 2016 to March 2023
Customer Service Representative
Sutherland Global Logistics - West Virginia
October 2022 to January 2023
I worked for a company within Sutherland called fiserv Customer Service Representative
Sutherland - Fayetteville, NC
October 2022 to January 2023
I worked for fiserv
Customer Service Representative, Sykes
PNC Financial Services Group - Fayetteville, NC
May 2022 to October 2022
I answer inbound calls and help them with the credit card Home Depot online
ARISE - Fayetteville, NC
January 2015 to December 2020
I helped customer with online orders
Gas Station Attendant
Walmart - Fayetteville, NC
November 2016 to July 2020
I started off as a cashier, i was trained in the deli, i was trained as a personal shopper, I was trained as a stocker i was also trained at the service desk. At the fuel station I set pumps I run lottery I cash out lottery I clean and stock the store i place orders for whatever we may need in the store i set and place mods I make tea and coffee etc
Holland cruise line
ARISE - Fayetteville, NC
January 2020 to June 2020
Booked and canceled cruises
Inbound Call Center Representative
Sykes Enterprises, Incorporated - Fayetteville, NC August 2019 to February 2020
I am a credit card specialist
Education
High school or equivalent
Skills
• Shell
• POS
• Cashiering
• Food Preparation
• Host/Hostess
• Serving Experience
• Cash Handling
• Upselling
• Cleaning Experience
• Retail Sales
• Food Service
• Shift Management
• Phone Etiquette
• Guest services
• Outbound sales
• Hospitality
• Live chat (6 years)
Certifications and Licenses
Food Handler Certification
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