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Customer Service Practical Nurse

Location:
Tampa, FL
Posted:
July 24, 2023

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Resume:

Jamie Kidd, LPN III

adyhf5@r.postjobfree.com

Wimauma, FL 33598 941-***-****

Capable of applying medical ethics and accountability required of a Licensed Practical Nurse

Training

Lake Taylor Transitional Center, Norfolk, VA - Nursing Skills/Vent/Trach care & Leadership

Virginia Beach Health Care & Rehab Center, Virginia Beach, VA - Acute Care/Medical Surgical

Portsmouth Naval Medical Center, Portsmouth, VA - Orthopedics/Maternal/OB/Pediatrics

Virginia Beach Public Health Clinic, Virginia Beach, VA - STIs/AIDS

Norfolk Community Service Board, Norfolk, VA - Mental Health

Sentara Health Care, Virginia Beach, VA - Leadership

Work Experience

LPN/Neurosurgical Coordinator- Dr. Michael S. Park, Neurosurgeon April 2019 to February 2023

Handled the scheduling of surgical cases, procedures as well as clinic appointments. Obtained all authorizations required by insurances for both surgical and in office appointments. Counseled patients on what to expect before and after surgery, when to call for refills, policies, and what to look for in the event of. Triaged post op calls and addressed concerns. Assisted in educating patients and the various procedures offered, handing out literature and answering questions. Queued up refills through the EMR system for the physician to escribe to patients pharmacy. Maintained inventory of surgical supplies, placed orders when needed. Assisted patients with weaning off of pain medications by making a plan. Very familiar with FMLA forms and DWC-25s. Proficient with use of E-force, Availity, UHC, Humana Military, Passport, several other sites for verification and authorization. Suture and staple removal, very common practice as is maintaining a good rapport and a great disposition with patients.

LPN-HCA Hospital Corporation of America - Bradenton, FL March 2018 to April 2019 - Neurology

Triage patients, relay results of sleep study, verify medications, update EHR, perform prior authorizations, obtain vitals, draw up botox injections, work with DME companies to ensure information and orders are received and processed, obtain CPAP and BiPAP reports, maintain inventory of clinical supplies, obtain ED reports, obtain any pertinent medical history, work closely with the physician on giving patients an optimal visit, maintain optimal workflow.

LPN (Licensed Practical Nurse) Renaissance Pediatrics - Chesapeake, VA August 2016 to December 2017

Duties include triaging patients, obtaining vitals, patient education, assisting the physician with minor procedures, administering vaccines, phlebotomy, retrieving lab results, refill requests, preparing specimen for lab pick up and testing, in house lab testing, EHR, performing PFT testing, administering nebulizer treatments as well as other in office medications ordered by the physician. Pursuing prior authorizations from various insurance companies, building and maintaining good rapport with the patients and their families, maintaining optimal patient flow.

LPN-Children's Hospital of the Kings Daughters-Endocrinology - Norfolk, VA March 2015 to May 2016

Duties include triaging patients, downloading of various types of meters, pumps and CGMs, prescription refills, prior authorizations and ordering medications/supplies via e-scripting, partial EMR, collecting specimen for POC testing, i.e. urine for ketones, blood for Hemoglobin A1C testing, updating and/or creating insulin regimen orders for school, patient education, administration and charting of growth hormone, Lupron and testosterone injections according to physician's orders, as well as flu vaccinations for diabetics. General office duties are also executed, such as, filing, faxing, appointment setting, and obtaining bloodwork results from outside labs.

LPN-Children's Orthopedics and Sports Medicine-CSSG - Norfolk, VA June 2012 to March 2015

Duties include application and removal of various cast types, providing proper cast care instructions, ordering radiographs, provide patient teaching for use of various braces and equipment, assist physicians in minor office procedures obtain vitals, obtaining lab results, MRI/CT/US results, application of various types of splints, maintains adequate amount of supplies and places orders when necessary.

Education

Practical Nursing

Virginia School of Technology - Virginia Beach, VA

September 2002 to September 2003

Skills

Possess working knowledge of computers and various software

Excel in customer service skills and use of verbal communication skills

Surgery scheduling

Staff Nurse

Venipuncture/IV therapy

Pediatrics

spirometry

Certifications/Licenses

LPN

IV Therapy Certification 3/2023-3/2028

BLS/CPR certification 3/2023-3/2025

Blood borne Pathogen Trainer

Quality Champion- HCA-3/2018-2/2023

Preceptor-2018 to 2021



Contact this candidate