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Customer Service Office Manager

Location:
Antioch, CA, 94531
Posted:
July 24, 2023

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Resume:

Marnellie Matias

Oakland, CA *****

adyhdw@r.postjobfree.com

+1-510-***-****

I am a dedicated and driven professional

with 15 years of experience in office

management, sales and a degree in

Healthcare Administration, seeking an

opportunity to use my management and

leadership skills while expanding my

experience in healthcare administration.

Work Experience

Associate

dd's DISCOUNTS - San Leandro, CA

December 2019 to Present

Managed front end, returns, cashier, Made sure Q Line are organized, Hangers. One of the fastest Cashier, Customer service. Prepares go backs. Made sure everyone knew what they are assigned on doing as well as giving everyone breaks.

Office Manager

San Leandro Radiator, INC - San Leandro, CA

August 2011 to April 2020

Directing day-to-day functions of the office and provide the highest degree of customer service. Overseeing drivers and delivery of products, as well as managing all business operations, such as billing, invoicing, and sales report.

Answer incoming phone calls regarding inquiries.

Receive, sort, and distribute incoming emails as well as accept and sign for inventories and deliveries. Medical Receptionist/Front Desk

Bancroft Pediatrics - San Leandro, CA

January 2015 to January 2016

Room patient, assist with immunization. printing out paper works, billing, checking in patient for weight, bp and temperature. Filling our orders and papers requested by patient. Answer phone. follow up booking, cashier

Intern Medical Receptionist

Foot Doctor of the eastbay - San Leandro, CA

June 2014 to December 2014

Manage phone calls, booking appointment, Charting, rooming patience, verifying ins. Taking payments and checking doctors emails

Office Manager

Performance Radiator - San Jose, CA

August 2007 to December 2012

Responsible for generating increase in sale volume 4 years in a row and providing exceptional service to all customers.

Answered customer requests and resolved issues relating to orders. Completed accounts receivable/payable, daily deposits & withdrawals. Managed all deliveries and dispatched drivers.

Performed all administrative duties and reported to District Manager. Sale Consultant

San Leandro Honda - San Leandro, CA

August 2004 to January 2007

Responsible for selling cars, answering client questions and maintaining customer satisfaction. Education

Associate in Health Care Administration

University of Phoenix - Pleasanton, CA

2014 to 2016

HIGH SCHOOL DIPLOMA

San Leandro High School - San Leandro, CA

June 1995 to June 1999

Skills

• 60 wpm

• Bilingual

• Fast learner

• People oriented

• Accounts Receivable

• Office Management

Additional Information

SKILLS:

60WPM, 10 keys,

People Oriented

Fast learner

15yrs in CSR Bilingual

Willing to learn



Contact this candidate