Marnellie Matias
Oakland, CA *****
adyhdw@r.postjobfree.com
I am a dedicated and driven professional
with 15 years of experience in office
management, sales and a degree in
Healthcare Administration, seeking an
opportunity to use my management and
leadership skills while expanding my
experience in healthcare administration.
Work Experience
Associate
dd's DISCOUNTS - San Leandro, CA
December 2019 to Present
Managed front end, returns, cashier, Made sure Q Line are organized, Hangers. One of the fastest Cashier, Customer service. Prepares go backs. Made sure everyone knew what they are assigned on doing as well as giving everyone breaks.
Office Manager
San Leandro Radiator, INC - San Leandro, CA
August 2011 to April 2020
Directing day-to-day functions of the office and provide the highest degree of customer service. Overseeing drivers and delivery of products, as well as managing all business operations, such as billing, invoicing, and sales report.
Answer incoming phone calls regarding inquiries.
Receive, sort, and distribute incoming emails as well as accept and sign for inventories and deliveries. Medical Receptionist/Front Desk
Bancroft Pediatrics - San Leandro, CA
January 2015 to January 2016
Room patient, assist with immunization. printing out paper works, billing, checking in patient for weight, bp and temperature. Filling our orders and papers requested by patient. Answer phone. follow up booking, cashier
Intern Medical Receptionist
Foot Doctor of the eastbay - San Leandro, CA
June 2014 to December 2014
Manage phone calls, booking appointment, Charting, rooming patience, verifying ins. Taking payments and checking doctors emails
Office Manager
Performance Radiator - San Jose, CA
August 2007 to December 2012
Responsible for generating increase in sale volume 4 years in a row and providing exceptional service to all customers.
Answered customer requests and resolved issues relating to orders. Completed accounts receivable/payable, daily deposits & withdrawals. Managed all deliveries and dispatched drivers.
Performed all administrative duties and reported to District Manager. Sale Consultant
San Leandro Honda - San Leandro, CA
August 2004 to January 2007
Responsible for selling cars, answering client questions and maintaining customer satisfaction. Education
Associate in Health Care Administration
University of Phoenix - Pleasanton, CA
2014 to 2016
HIGH SCHOOL DIPLOMA
San Leandro High School - San Leandro, CA
June 1995 to June 1999
Skills
• 60 wpm
• Bilingual
• Fast learner
• People oriented
• Accounts Receivable
• Office Management
Additional Information
SKILLS:
60WPM, 10 keys,
People Oriented
Fast learner
15yrs in CSR Bilingual
Willing to learn