Shannon N. Sullen

**** ******* ****** **, **********, Alabama 35221

(C) 205-***-**** adyhdf@r.postjobfree.com

OBJECTIVE

●Obtain a (part-time) position where I can enhance my educational and professional skills in a stable dynamic workplace.

SUMMARY OF QUALIFICATION

●Energetic, hard working achiever and communicator, with strong listening skills

●Quick learner, eager to learn, and follows directions

●Responsible and reliable

●Basic computer skills; MS Office, spreadsheets, social media, graphic design, and email

●Small business owner

●Strong driving record

●Good knowledge of motor vehicle safety precautions

●Certified Nursing Assistant class graduate

EDUCATION

●High School Diploma, Wenonah High School, Birmingham, AL, May 2014

●Associates degree in nursing, Lawson State Community College, Birmingham, AL, Expected

●Certificated Nursing Assistant class graduate, D. Hill School of Healthcare Services, Birmingham, AL, September 2022

HONORS AND DISTINCTIONS

●Earned FCCLA Community Service award, 2011

●At&t Job Shadow, Spring 2012

●Junior Achievement certificate, Spring 2012

●Business Technology Application certificate, Spring 2012

●Career and Technical Education (CTE) and Business Marketing Education completer of Wenonah High School, Spring 2014

●Certificate of appreciation for a business education program, Spring 2014

WORK HISTORY

Caregiver, Ervin Mosley, Birmingham, AL, June, 2008 to May, 2014

●Cook and prepare meals

●Personal hygiene, including bathing and dressing

●Household duties including maintenance and property management

●Transferring patient from bed to bathroom, etc.

●Provide quality care

●Able to perform tasks instructed by the Care Manager

Cashier, Hardee's Red Burrito, Midfield, AL 35228, July 2014 to May 2016

●Receive payments by cash or credit cards

●Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints

●Bag, box and wrap purchased items

●Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items

●Count money at the end and beginning of each shift

●Stock service areas with supplies

●Keep the work area tidy and clean

Valet Attendant, OnTheWayNow, Birmingham, AL 35222, May 2016 to October 2020

●Carefully drove and parked guest vehicles without causing traffic damage or obstruction.

●Ensured guest vehicles were locked and secure.

●Ability to stay calm and courteous in difficult situations

Ramp Agent, Delta Global Services (DGS) Birmingham, AL 35212, July 2018 to September 2018

●Carefully handled customers baggage

●Maintained the safety and security of the ramp at all time

●Marshal aircraft on the ramp (e.g. directing assisting and parking all arriving departing and towed aircraft)

●Transfer cargo to other gates other airlines and to passengers

●Observe safe ground-handling procedures and maintenance of ground service

Valet Attendant, Parking Management Services (PMS) Birmingham, AL 35222, October 2019 to March 2020

●Welcome guests and visitors with appropriate greetings of the day

●Assist guests with opening/closing vehicle doors.

●Assist guests with luggage

●Carefully drove and parked guest vehicles without causing traffic damage or obstruction.

●Ensured guest vehicles were locked and secure.

●Ability to stay calm and courteous in difficult situations

●Able to communicate parking procedures to guests/visitors.

●Tag guest vehicle keys with make/model

Crafter/Artist, Small Business Owner, High Maintenance Creations by Shannon Nicole, Birmingham, AL 35221, EST. June 2017 to present

●Ability to create custom and personalized items

●Compile and maintain record and bookkeeping

●Promotion of products

●Preparing sold products for customer delivery or shipping

●Ensuring that the customer receives their products in a timely manner

●Money management and product responsibility

●Ensure a solid and pleasant shopping experience for all customers

Grocery Delivery Driver/Personal Shopper, Instacart, Birmingham, Al. April 2020 to present

●Understand the specific needs and requirements of clients

●Take telephonic orders of clients and cater to their needs accordingly

●Shop for specific items in large grocery stores

●Deliver products to customer's home or business

●Communicate directly with customers to ensure exceptional experience

●Select the correct products or assist purchaser in making product selections, based on customers' needs and product specifications

●Keep records of purchases, sales, and requisitions

Valet Attendant, Parking Management Company (PMC), Birmingham, AL 35223. August 2020 to May 2021

●Welcome guests and visitors with appropriate greetings of the day

●Assist guests with opening/closing vehicle doors.

●Assist guests with luggage

●Carefully drove and parked guest vehicles without causing traffic damage or obstruction.

●Ensured guest vehicles were locked and secured.

●Ability to stay calm and courteous in difficult situations

●Able to communicate parking procedures to guests/visitors.

●Tag guest vehicle keys with make/model

FedEx Delivery Driver, Ceriloco, Birmingham, AL 35235, May 2021 to June 2021

●Collect, load and sort packages for delivery routes each day.

●Take precautions with fragile goods

●Plan and follow the most efficient routes for delivering goods.

●Obtain receipts or signatures for delivered goods.

●Check vehicle to ensure that mechanical, safety, and emergency equipment is in good working order.

●Maneuver truck into loading or unloading positions, following signals from loading crew.

●Collect delivery instructions from appropriate sources, verifying instructions and routes.

●Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal laws.

●Follow appropriate safety procedures.

FedEx Delivery Driver, On Stage Trucking, Bessemer, Al 35022, June 2021 to December 2021

●Collect, load and sort packages for delivery routes each day.

●Take precautions with fragile goods

●Plan and follow the most efficient routes for delivering goods.

●Obtain receipts or signatures for delivered goods.

●Check vehicle to ensure that mechanical, safety, and emergency equipment is in good working order.

●Maneuver truck into loading or unloading positions, following signals from loading crew.

●Collect delivery instructions from appropriate sources, verifying instructions and routes.

●Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal laws.

●Follow appropriate safety procedures.

Ship-dock Associate, Amazon Fulfillment Center, Bessemer, AL, June 2022 to Present

Maintained cleanliness of work area at all times

Followed safety procedures for lifting heavy objects

Operated equipment in accordance with established company policies and procedures

Communicated effectively with coworkers regarding job duties and responsibilities

Performed other related duties as assigned or required

Assisting with the loading of cargo onto outgoing shipments

Reporting any damage to goods or loss of inventory during transit

Housekeeping, Valley Hotel, Homewood, AL October 2022 to December 2022

Maintained cleanliness of work area at all times

Responsible for the overall cleanliness and sanitation of the residents' rooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, and dusting

Clean and maintain housekeeping equipment

Respond appropriately to resident's special requests

Observe and report any potential safety hazards.

Collect linen

Dispose of trash and other rubbish

Restock toilet paper, paper towels, soaps and other product.

Adhere to safety and hygiene guidelines and OSHA standard.

COMMUNITY SERVICE

●Provided food for the homeless in FCCLA Community Service project, 2011

●Provided food and clothing items for the homeless thru a non-profit organization, 2018

SKILLS

●Cash Handling

●Automobile Parking

●Business Technology applicant

●Computer educated in Windows, Microsoft Word, Excel and PowerPoint

●Office administration, including answering calls, running errands, and keeping a clean work area

●Networking

●Marketing

●Customer Service

●Arts and handcrafts

●Warehouse operations

●Housekeeping

●Navigational Skills

●Strong driving record

●Direct Patient Care

REFERENCES

References available upon request

Contact this candidate