“Having both been Hospital Corpsman I can say that a lot of demand is put on us. At times we must learn skills that put lives at risk on the fly, I put my full confidence in Shaneka for any position she applies for.”

– Nathan VanAlstine, Technical Training at Regeneron Pharmaceuticals, Inc.

Shaneka Harris

323-***-**** » adyhbz@r.postjobfree.com » San Diego, CA 92102 »

Analytical Solution Specialist

Multi-talented military professional capable of leveraging core values from US Navy to analyze and categorize data for various operational purposes. Capable of analyzing operations to comprehend new business needs and support strategies aimed at meeting new demands. Advocate of promoting communication, goal-sharing, and idea-sharing with peers to spark highest levels of productivity.

Core Strengths:

Health Data Analysis » Resource Management » Data Entry » Customer Service » Inventory Management

Project Management » Training » Recordkeeping » Creative Problem Solving » Procurement » Microsoft Office

Professional Progression

Medical Support Assist, 2023 - Present

Veterans Benefits Administration, La Jolla, CA

Assisting the Nursing Ward with patient care and maintenance of ward admin.

Fulltime: 40 HRS/week, Wage: GS-5, $45,074/YR

Case Manager, Veterans Village of San Diego, CA 2022 - Present

Provide case management for homeless veterans while working toward continuity of care.

Full time: 40 HRS/week, $20.00/HR

Home Health Support, Developmental Services Continuum, El Cajon, CA 2021 - 2023

Provided support for adults with disabilities.

Full time: 04/02/21-12/05/22. Part time: 12/05/22- 03/18/23 20 HRS/week, $16.30/HR

Student, Grand Canyon University, Phoenix, AZ 2020 – Present

Completing DBA

Health Technician Veterans Benefit Administration, La Jolla, CA 2019 –2020

Provided patient care as a health Technician. Assisted providers with up-to-date information on patients.

Wage: GS-5, $45,075/YR

Home Health Aide Home Instead, Mira Mesa, CA 2017 - 2019

Providing the elderly with companionship, assisting with ADL’s, light housekeeping, meal prep, as well as medication reminders.

Starting $12/HR 40/WK. Supervisor Diana

Health Technician/Phlebotomist US Navy, San Diego, CA 2017 – 2019

Manage patient’s samples and allocate them to proper location for processing. Help providers with looking up tests and directing patients to where they will get their blood drawn. Preform blood collection in phlebotomy area in the laboratory. Performed data entry and demonstrated customer service best practices to address questions and phone calls.

GS-0640-05/02 NMCSD Supervisor: Arlene Moncayo. 619-***-**** 40/WK

Customer Service/Pharmacy Technician OptumRx, Carlsbad, CA 2016 – 2017

Assisted patients with navigate through online healthcare portal while assisting customers with receiving medications on-time. Kept patients abreast of any changes to healthcare coverage and delivered assistance when needed. Helped patients with gathering co-pay assistance when needed and put them in contact with manufacturers to help pay for medications.

- Selected to work on special projects to utilize Pharmacy Technician license.

Case management

Resource Counselor Community Interface Services, Carlsbad, CA 2015 – 2016

Delivered job support and training for adults with disabilities. Maintained case log for eight clients with weekly notes every week to measure their progress and rectify issues or changes in cases.

-Contributed to creating achievable goals and action plans for clients.

Case management

Home Health Aide At Your Home Family Care, San Diego, CA 2015 – 2016

Focused on supporting elderly with ADL and offered companionship when family members were not available

Playground Attendant Vista Unified School District, Oceanside, CA 2014 – 2015

Administered school aged students and outside of classroom while safeguarding them from any danger.

Tutor Elevate Learning, Vista, CA 2014 – 2015

Individually and collectively tutored English Language Arts to ESL students in grades 3-5.

Leasing Consultant Commonwealth Residential, Virginia Beach, VA 2012 – 2013

Spearheaded administrative initiatives while handling heavy call volume for 500-unit apartment complex. Drafted lease, processed rent payments, and delivered property tours. Scheduled property viewing through email, telephone, in-person, and online advertising. Arranged maintenance for units and retained logs to notify residents of available times.

Professional Progression Continued…

Hospital Corpsman – Active Duty & Pharmacy Technician US Navy, Remote 2004 – 2012

Served as Pharmacy Technician from 2006 – 2010, as well as point of contact for 2 branch clinics and supply and QA. Monitored and procured supplies for branch clinics to maintain medication supplies. Diagnosed medication machines at branch clinics and coached medical providers to correctly operate them with confidence. Processed daily reports on stock, function, and performance to ensure no issues.

- Improved processes involving moving patients throughout department by creating a set of questions with the help of an IDC working in Family Practice.

- Went the extra mile to ensure clinics were well stocked for the weekend during snowstorms by investigating needs of other clinics to allocate appropriate supplies.

Kept operations functional by maintaining stock levels before and after peak hours.

Education, Certifications & Licenses

Doctorate in Data Analytics (Pursuing) Grand Canyon University

Master’s Degree in Healthcare Management Grand Canyon University

Bachelor Degree in Health Science Grand Canyon University

Associate degree in Business American Intercontinental University (AIU)

Introduction to Data Science

Affiliations

Honor Society

Contact this candidate