Customer Service Accounts Payable

Tammi Phillips

***** *** *** *********, **. ***** · 901-***-****

*********@*****.***

linkedin.com/in/tammi-phillips-0b129a109

EXPERIENCE:

*/**** – 5/2023

Administrator:

Mr. Rooter Plumbing, Mr. Handyman, and Mr. Appliance of Memphis

Created/Maintained Company policies and procedures, employee files, payroll and time records.

Keeps the records of company benefits, plan participation, personnel transactions such as hires, promotions, transfers, performance reviews, terminations, and safety.

Responsible for the On-Boarding and Off-Boarding of employees with all required documentations.

Kept all Social Platforms up to date with current events and specials, Facebook, Instagram, LinkedIn, and Snapchat.

Manage office personnel and technicians daily.

Conduct weekly and quarterly sales, office and management meetings.

Approved or denied all time off requests, kept a calendar to ensure that employees Personal Time Off and Vacation time is and was used appropriately.

Fully manage company-wide accounting and reporting functions for three subsidiaries, as well as weekly payroll for hourly and commissioned employees.

Negotiate and enforce collections to recover funds on delinquent accounts.

Liaison between owners, employees and clients to ensure proper lines of communication critical in addressing problems and issues requiring immediate attention and resolve.

Skilled at interviewing, hiring, and training.

Manage Accounts Payable/Receivable and expense control procedures including bank and account reconciliation, cash receipts, disbursements, billings, invoicing, purchase orders, inventory verification, and daily bank deposits.

Issue Plumbing and Mechanical Permits and walk emergency jobs as needed through Shelby County Code Enforcement.

Assist with all Customer Service Representatives with calls, issuing work orders and dispatching.

Fix and aid in all technical problems with all computers, Ipads, and Iphones.

EDUCATION:

Shelby State Community College 1995-1997

First Assembly Christian School Graduated 1995

Skills:

Proficient in Employee Navigator

Proficient in Microsoft Word, and Excel

Quickbooks

Graduate of Leadership Fayette 2005

Notary for the State of Tennessee

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