CONTACT

Phone : +959-***-***-***

Email : adyh54@r.postjobfree.com

Address: Zeetaw Village, Yesagyo

Township, Magway Division

PROFILE

Date of Birth : 11th March 1997

Gender : Male

Marital Status : Single

Height : 5’ 3”

Weight : 100 lbs

Religion : Buddhist

Nationality : Myanmar

NRC No : 8/YASAKA(N)221158

Passport No : MH 492232

EDUCATION

Bachelor of Science

(Chemistry) (2014 – 2018)

Pakokku University

CERTIFICATES

Basic Housekeeping Service

Course (2023)

Yangon Global Enterprise

Training Center

Food Production Course (2023)

MHTM Hospitality & Tourism

Management

Computer Basic Course

LANGUAGES

English 4 Skills (Intermediate)

Chinese (Basic)

Korean (Basic)

Burmese (Native)

REFERENCE

Aung Aung Lwin

YGE Training Center

Director of Business

Development

adyh54@r.postjobfree.com

09 5175617

PROFESSIONAL EXPERIENCES

Customer Service

SILVER MOON JOB AGENCY (2013 – 2014)

Responsibilities:

Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Follow communication procedures, guidelines and policies. Owner

Fashion Shop (2019 – 2022)

Responsibilities:

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Introducing promotions and opportunities to customers.

Maintaining relationships with important clients by understanding their needs and anticipating new marketing opportunities.

Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Resolved customer complaints and process issues with proactive problem- solving skills.

Assisted customers with product selection and sales, recommending items to increase transaction value.

SKILLS & STRENGTHS

Honest

Creative

Bed Making

Fast Learner

Hard Working

Attention to Detail

Time Management

Adaptability & Flexibility

Effective Communication

Excellent Customer Service

Good Presentation & Demonstration

Problem Solving & Decision Making

Can work under pressure with team or individual

Mopping the floor, Whipping the window, Sweeping the floor, Cleaning the bathroom and Toilet

Positive attitude with strong desire to learn

Zin Ko Aung

Contact this candidate