Patrick Smith

Professional Experience

Winchester, VA

Diligent Community Manager with 15 + years of experience efficiently managing resorts while promoting positive guest experiences and ensuring compliance. Expert in providing exceptional customer service, executing contracts, and quickly solving problems. 8 years plus sales experience from automotive to home sales. Core Competencies.

Project Management, Project Planning, Constuction Management, Maintenance, Budgeting, Accounts Receivable, Interpersonal Communication, Negotiation, Computer Skills Authorized to work in the US for any employer

Work Experience

Sales/Leasing Consultant

Malloy Chevrolet and Cadillac - Winchester, VA

May 2023 to Present

Security Supervisor/Officer

Walden Security - Loudon, TN

October 2022 to April 2023

Supervise officers and schedule of gated Marina and Golf course Community. Operate entrance gates and ID all incoming persons and vehicles. Observe and Report all suspicious activity.

Project Manager/Community Manager

Cove Communities - Naples, FL

April 2021 to October 2022

• Enforce rules and regulations to keep Resort in compliance with all relevant regulatory requirements

• Manage day-to-day operations of 250-space RV resort and grew management skills further through executing contracts for new homes and demolition of old homes

• Expand interpersonal communication and organizational skills through conducting new resident screening and handling evictions

• Act as Maintenance Manager, assisting maintenance staff in long-term and short-term projects as well as daily maintenance issues to provide an exceptional stay for guests

• Gain accounting and human resources abilities through the hiring of over 15 personnel

• Enhance guest experience through managing capital expenditure projects such as the installation of new swimming pools and recreation buildings

Resort Manager/ Project Manager

ELS, LLC - Apache Junction, AZ

October 2017 to September 2020

Oversaw day-to-day operations of a 560-space RV Resort, receiving Award for "Tidiest RV Resort" and maintaining a 4.5 or greater on Google Reviews by providing outstanding customer service Acted as Hiring Manager, hiring over 10 employees throughout tenure while also booking outside entertainment leading to a sufficient number of activities for all guests to enjoy throughout their stay Responsible for over 5 large infrastructure projects, and created budgets and advertising campaigns to maintain Resort's stellar reputation

Conducted meetings with Homeowners Association (HOA) and maintenance staff to ensure all team members were aware of ongoing projects and outstanding tasks. Also I supervised the maintenance of the clubhouse floorings and fitness center. The complete finishings and hands on recording and high speed buffing of all floors. Resort and Community Manager

Carefree RV Resorts - Tucson, AZ

June 2006 to June 2016

• Grew management skills by overseeing Parks and Resort reservations, managing various projects, and participating in daily meetings with the HOA

• Created and adhered to Resort budget while improving sales by up to 10%

• Ensured compliance with federal, state, and local agencies that regulate fair housing laws and resort operations resulting in positive relationships with various agencies Education

High school diploma

South Hagerstown High School - Hagerstown, MD

Skills

• Project Management

• Pool Maintenance

• Budgeting

• Project Planning

• Accounts Receivable

• Maintenance

• Construction Management

• Negotiation

• Computer literacy

• Microsoft Word

• Management

• Customer service

• Computer skills

• Sales

• Property Management

• Security

• Emergency management

• Office management

• Property leasing

• Refinishing and complete maintenance of tile floors and terrazzo floors. (10+ years)

• Accounts payable

• Furniture sales

Additional Information

• Hamilton Nissan and Hyundai Auto Sales 2001-2006 Internet Manager of Sales

• Hagerstown, Maryland

• Schewels Furniture Sales Associate 2000-2001 Martinsburg, WV

• 1990 -1999 Hyle Industries/ Xerxes Corp. Underground fuel tank tester/assembly and crane operator. Williamsport, Maryland.

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