JOSEPH MARTINEZ

510-***-****

Alameda, CA

adyh3z@r.postjobfree.com

https://www.linkedin.com/in/joseph-martinez-1b1137140/ SUMMARY

More than 15 years of experience in IT support, records management systems, content management systems, customer service training, information security management, and Microsoft applications support. Able to quickly learn and adapt to new environments. Strong interpersonal skills and team player.

● CERTIFICATION: Certified Cybersecurity Professional – Kingsland University ● Concentration: Command Line, Network Security, Scripting, Web Hardening, Defensive Cyber, Offensive Cyber.

PROFESSIONAL EXPERIENCE

GENENTECH (November 2020 - March 2023)

Digital Content Coordinator/SysOps

● Conducted content and site QA for the function's digital solutions: monitored content & sites for compliance with the digital platform's governance, clean-up, migration and tagging standards.

● Analyzed Google metrics produced by the digital platform; turning them into actionable suggestions and visualization.

● Adapted to multiple Content Management System Digital adoption challenges: Training, Content, Risk Assessment, Agile Methodology, Quality Assurance, Document Management, Knowledge Management, System Risk Assessments (SRA) and Privacy Standards.

● Collaborated with multiple stakeholders from functions across gRED performing maintenance, sustainability, Software Development Life Cycle (SDLC), and project phase activities.

FEDERAL RESERVE BANK (April 2020 - October 2020)

Information Management Analyst

● Improved the Information Management Policy (IMP) framework, strategy, priorities, policies, and guidelines for the Federal Reserve Banks' 12th District.

● Researched and advised on concepts, processes, technology tools, and risk management related to records management, information management, information security, and governance.

● Lead and team member for projects, managed the scope, and met project deliverables.

● Collaborator for Federal Reserve Bank (FRB) presentations and training, and development GILEAD SCIENCES (September 2019 - April 2020)

Environmental Health and Safety Specialist - I (Contract Position)

● Supported Digital Transformation Migration project for multiple Electronic Document Management Systems, including Chemical Data Management and Regulatory Compliance Software, and Microsoft Enterprise platforms.

● Prepared data reports and made weekly business recommendations.

● Created Risk Assessment recommendations and presented them to the leadership team. EXELIXIS INC. (November 2018 - May 2019)

Documentation Control Specialist (Contract Position)

● Supported multiple Electronic Quality Management Systems platforms across GxP functional departments.

● Prepared data reports and made business recommendations.

● Published SOPs and updated HTML for Content Management Systems (CMS) platforms.

● Provided guidance to leadership team to review, format, and assist with creating new SOPs. BAYER CORPORATION (October 2017 - April 2018)

Document Control Specialist (Contract Position)

● Provided data migration, document formatting, & training for GxP functional departments.

● Prepared log and data reports and proposed business recommendations.

● Supported several Electronic Document Management systems, Microsoft Enterprise platforms, Equality Management Systems, and IBM compatible platforms. STAY-AT-HOME DAD (Intentional Hiatus from Work) [2015-2017] CHEVRON CORPORATION (September 2002 - April 2015)

Information Analyst - Documentum (2013 - 2015)

● Provided Level 1-2 Documentum Global IT support and training.

● Conducted Digital Transformation data migration, security updates, investigations, social engineering, and risk/system analysis.

● Created training documentation & data reports, and gave recommendations to leadership. Information Analyst - Inactive Records (2010 - 2013)

● Processed requests for records and returned records utilizing database software.

● Developed procedural efficiencies for the department which decreased time to process orders. Analyst - Documentum (2009 - 2010)

● Provided Level 1-3 infrastructure support and training to global Documentum clients.

● Performed QC application testing for software upgrades and security investigations. Information Management Specialist – Law Technology (2007- 2009)

● Provided database research, document data coordinating, and training for the Global IT Law Governance Group

● Maintained various database filing systems including Access/RIS/TIMES, Mercury, and Kofax. Retail Systems Technician – Retail Technologies Systems Center (2004 - 2007)

● Provided Level 1 and 2 support to global locations using Chevron programmed Electronic Point of Sale (EPOS) equipment and 3rd party devices operating on the Chevron Credit Card Network. EDUCATION

Bachelor of Science, Information Systems Management, University of San Francisco PROFESSIONAL DEVELOPMENT

● Business Intelligence with SQL server – UC Berkeley Extension course

● SQL language basic course – Online W3 School

● Walkme - Digital Adoption Technical Training Certificate LANGUAGES

● Spanish (native language)

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