CHRISTINE M. LEE

**** ********* ****, ************ ** ( 1

954-***-****

Email: adyh2m@r.postjobfree.com

SKILLS SUMMARY:

Accounts Receivable, Administration Services, Audit Associate, Money Laundering, Hotel Flight Coordinator, and Hotel Credit Manager.

EXPERIENCE:

Bank of the Bahamas Limited

Account Opening Officer / 2019 – 2023

. Review applications for completion and accuracy.

Process client signatory’s updates and documentation lodgments

Internal Compliance Risk Management Liaison for accounts receivables and the Know Your Customer’s (KYC) standards processes. Report cases of (KYC) identity theft or fraud.

Customer Service Liaison responsible for opening/or closing checking/savings accounts, business checking accounts, and business incorporations Ltd accounts.

Administrator for client and internal inquiries

Interpret policies and procedures on banking transactions

Verify and authenticate data entry processes research, Fixed terms deposits, and

Ensure high levels of Customer Service Satisfaction

Bank of the Bahamas Limited

Audit Associate Loan Administrator / 2016 – 2019

Performed administrative and service support for Credit Officers

Served as a Customer Service Liaison for customer-related inquiries and request

Maintained monthly preparation journal posting general ledgers and disbursements of official cheques

Performed daily Audit transactions to ensure compliance with accuracy per Bank Policies and Procedures

Performed administrative duties, processing customers post-dated cheques, cheques disbursements on loans for managers, and ensured compliance with bank policies on reconciliation and control of all official cheques

Bank of the Bahamas Limited

Administrative Assistant, Credit Risk Department / 2013 – 2016

Served as the Liaison for all external and internal customers

Performed administrative duties, coordinated and distributed incoming mail/packages, maintained attendance logs, monitored overdrafts, prepared unit statical reports, and in-control assessments, and maintained control inventory/departmental files

Provided loan administration assistance for the Remedial Management managers

Performed monthly preparations of payments for Legal Fees, Appraisal Fees, and Property Management Fees

Adjudicated reports ensuring confidential compliance for the Executive Management and Board of Directors

Monitored delinquent accounts for legal proceedings, scheduled interviews, and made travel arrangements for all department liaisons

Rentokil Initial (Bahamas) Limited

Administrative Assistant / 2005 – 2012

Maintained and ensured compliance on annual renewal contracts, monthly invoices, statements, price increases, and month-end reports

Served as the Liaison for coordinating overseas purchases

Monitored delinquent accounts, resolved customer complaints, and assisted staff on legislative matters

Assured records management and company files were in compliance and prepared purchase orders for local/international vendors.

Front Office Agent – Carnival Crystal Palace/ Nassau Marriott Hotel

1989 – 1996

Greet all customers and clients

Verified identification at check in

Managing multi –line switchboard

Maintain hotel guest accounts

Handling all incoming and outgoing mail

Processing credit card and cash payments

Arranging transportation and taking reservations

Hotel Flight Coordinator

1996-1998

Pre check in guest registration on board flight

Pre assign hotel guest rooms

Confirm all dinner reservations and babysitting services

Provide hotel complimentary passes and luggage labels

Assist with Bahamas Immigration Forms

Present a professional and positive image of Carnival Crystal Palace

Destinations –Nashville Tennessee, New Orleans, Pittsburg New Jersey and Georgia

Credit Manager

1998-2002

Monthly preparation of invoices, statements, and vendor accounts reconciliation. Credit Control Management.

Review and Audit Front Office and Food & Beverage Charges on all guest accounts

Manages delinquent portfolios by contacting clients, initiating and responding to correspondence,collect and processing payments and interviewing clients and conducting research and investigations

EDUCATION/TRAINING/CERTIFICATIONS:

Government High School / June 1986 / Diploma

College of Bahamas Credit & Collections Procedures / Certification

Toya’s Educational Institute: Microsoft Word, Excel, and Typewriting

Certifications: Sun System, ACCPAC, Sage Accounting System, AS/400 (Champlain Software), Hargas New Gen 12and Fidelity System, Guest Plus Point Sales System, and Kyocera Copier/Printer.

General Certificate of Education

Bahamas Junior Certificate: Health/General Science, Religion, and Home Economics

ALM Certificate

REFERENCES: Available Upon Request

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