Human Resources Public Health
Resume:
Leslie Johnston
Trenton, SC *****
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Hearing Instrument Specialist
Lucid Hearing - Aiken, SC September 2021 to Present
Administer audiological testing, to include but not limited to, air conduction, bone conduction, SRT, word recognition, otoacoustic emission screening. Interpret results and recommend proper hearing devises for the needs of the patient. Program and adjust hearing aids. Educate patients on proper hearing aid usage and hearing conservation. Maintain and repair hearing aids, create and modify ear molds. Charting in EHR. Bookkeeping task, follow up on patient appointments, sales, and service.
Audiology Assistant
University Health Care System - Augusta, GA October 2017 to Present
Prepares statements/invoices for Speech and Hearing sales/services, forwarding to Patient Accounts for billing. Follows up on delinquent accounts as needed, Assists Audiologist with preparation and scheduling of outpatient hearing test, Submits bills and provides reports to Finance for hearing aids and United Way charges. Collects money and prepares daily deposit for hearing aids, repairs, and equipment sold, Prepares and monitors budget for United Ways Donor Hearing Aid Program. Maintains and updates reports for United Way. Attends scheduled United Way meetings as departmental representative. Prepares and submits monthly, quarterly, and annual reports. • Coordinates hearing aid repairs. Tracks repairs and schedules appointments for patients receiving repaired or new hearing aids. • Completes bill of sales for hearing aids, documenting in the audiology files. • Keeps abreast of changes in Medicare and Medicaid (Georgia and South Carolina) guidelines specific to Speech and Hearing services. • Creates monthly nursery staffing schedule and monitors staffing schedule daily, Coordinates the handling of office equipment issues and repairs. • Answers telephone and relays messages. • Orders and maintains all departmental supplies. • Prepares and follows up on work orders for Computer Services, Housekeeping, Plant Engineering, etc. • Prepares correspondence for department. Troubleshoots minor computer problems and downtime issues. Maintains knowledge of downtime procedures and initiates according to policy. • Schedules specific diagnostic tests (Otoacoustic Emissions (OAE), auditory brainstem response, etc.) Schedules Inpatient and Outpatient evaluations, therapies, etc. as needed. • Advises staff regarding charges and documentation to comply with billing guidelines. • Faxes and scans physician orders. Completes Medicaid certifications. • Performs the hearing screenings for newborns on a daily basis • Documents all screening results and charges in EPIC. • Discusses screening results with parents and coordinates outpatient follow-up testing when necessary. • Provides orientation and training to Audiometric Technicians and clinical staff providing Universal Newborn hearing screening in the Well- Baby and Neonatal Intensive Care Units. • Prepares a monthly hearing screening staff schedule ensuring
daily coverage. • Documents test results on the Metabolic Screening Form to the Division of Public Health on a daily basis. • Meets periodically on-site and at off-site meetings with local Georgia Division of Public Health employees from the Health Department to keep abreast of current test protocols and state universal newborn hearing screening requirements, Compiles and provides reports to the Division of Public Health of Georgia Department of Human Resources on a quarterly basis regarding newborn hearing tests and results. Enters screening results in states database for Universal Newborn Hearing Screening. • Prepares service order for Physician. • Provides follow-up screening ABR and OAE screenings on outpatient newborns. • Schedules annual calibration of all audiometric equipment. • Speech and Hearing departmental secretary. Completes appropriate paperwork for all users and updates specific security levels for Epic and computer functions for all employers/students within 24 hours of receiving requests. • prepares monthly statements, various annual reports, and productivity reports. • Responsible for department autoclaving, delivering equipment to be autoclaved, and picking up when completed.
Billing Assistant
Midtown Surgical Specialist - Augusta, GA April 2016 to July 2017
A/R, Medical Billing, Medical coding (Icd-10, CPT, HCPCS), claims submissions, claims processing, medical records, posting payments from insurance companies, third parties and patient, scheduling patients, answering phones, E Clinical EHR software, medical collections
Health Care Provider
self employed 2002 to 2015
Education
Bachelor of Arts in Communication Disorders
Maryville University of Saint Louis - St. Louis, MO
Present
Associates Degree in Oppupational Science in Electronic Health Records
Miller-Motte Technical College-Augusta - Augusta, GA
January 2016 to July 2017
High school Diploma
Midland Valley High School
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